Commercial Lines Account Manager

HUB International • Omaha, NE

2d • Hybrid

About The Position

As an Account Manager, you will be the main contact for clients, building relationships with clients and your team while providing customer service and ensuring client needs are met. The role offers ongoing learning and development opportunities to support career goals. This is a hybrid position requiring three days per week in the office.

Requirements

• Earned and ability to maintain a state property and casualty insurance license.
• Knowledge of insurance agency operations.
• Excellent verbal and written communication skills.
• Strong communication, interpersonal, multitasking, and organizational skills.
• Ability to work as a team player with a positive attitude, self-motivation, and effectiveness in a fast-paced environment.
• Thoroughness, attention to detail, and ability to handle confidential information.
• Ability to accommodate immediate requests, meet short deadlines, and coordinate multiple jobs.
• Ability to work independently with minimal supervision.
• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications.

Nice To Haves

• Bachelor’s degree or equivalent from a four-year college or university.
• One year of experience related to commercial lines account management.
• Experience with Epic and other insurance-related software.

Responsibilities

• Provide accurate and timely processing of renewals, endorsements, policies, and audits according to agency-required timelines.
• Process invoices and client requests promptly.
• Gather marketing data with clients and the team, preserve quotes and client/carrier correspondence, and maintain updated client information in the agency management system.
• Prepare and implement transactions, paperwork, and internal processing for assigned accounts.
• Obtain carrier quotes for new and existing business, review initial carrier proposals for accuracy, and prepare initial client documents.
• Prepare reports, proposals, and comparisons for the team as needed.
• Use carrier online systems to obtain quotes, loss runs, billing information, and policy documents.
• Act as a liaison between clients and insurance carriers to resolve service issues.
• Follow HUB’s Broker Standards policies and procedures.
• Perform additional duties as assigned.

Benefits

• Structured training, licensing support, and ongoing development opportunities.
• Competitive pay.
• Comprehensive health benefits.
• Retirement savings matching.
• Company-paid life and disability plans.
• Generous paid time off.
• Paid parental leave.
• Wellbeing program.
• Collaborative culture, community impact through HUB Gives, and opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level