Commercial Lines Account Executive

Higginbotham•Fort Worth, TX

9d•Hybrid

About The Position

The Commercial Lines Account Executives have leadership/mentorship and advisement responsibilities over Account Managers and their respective books of business/client groups to include gathering information from clients, servicing clients, and setting expectations of timeline for completion of work tasks. This role involves planning, designing, and implementing appropriate insurance programs for clients, maintaining knowledge of carrier changes and legal updates, and educating clients on coverage. The position requires generating premium allocations, negotiating with carriers, and providing technical support to producers and account managers. Key tasks include preparing insurance summaries, proposals, and applications, submitting them to carriers, and obtaining client signatures. The role also involves remarketing, renewing policies, consulting on audit procedures, and representing the agency in handling client complaints and disputes. Additionally, the Account Executive is involved in clients' loss control visits and claims recommendations.

Requirements

8+ years of Commercial Property & Casualty Insurance experience required
Active General Lines or Property & Casualty License required
Certified Insurance Counselor (CIC) or equivalent designation required
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Nice To Haves

Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Responsibilities

Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines
Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
Generating premium allocations for clients; advanced Microsoft Excel proficiency
Negotiating rate terms and conditions with Carriers on behalf of clients
Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.), Account Managers, and Client Service Managers
Investigates, initiates and prepares necessary summaries of insurance, proposals and applications, submits them to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses, either in conjunction with Producer or independently
Demonstrates ability to present proposals to clients with or without assigned Producer
Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
Consults, informs, and educates audit procedures to clients.
Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients, agency personnel, and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients’ needs and facilitate the processing of business
Involved in clients’ loss control visits and subsequent recommendations and/or relevant claims