Commercial Lines Account Assistant, Programs

HUB InternationalToronto, ON
Onsite

About The Position

HUB International continues to grow and is looking for a strong Commercial Lines Account Assistant to support our Programs Practice. This is a great opportunity to work with an experienced and dedicated team of HUB professionals on an assigned commercial program account. Your focus will be on retaining these accounts and driving their growth. We are looking for someone with strong administrative support and customer service skills.

Requirements

  • Minimum 1 to 2 years of administrative support experience
  • RIBO Licensed or in progress
  • Experience working in a fast-paced and high-volume environment
  • Proficient in Microsoft Office: Word, Excel, and Outlook
  • Experience in Epic or a similar insurance brokerage management system is an asset
  • Strong customer service skills with professionals
  • Ability to work collaboratively as a key member of a team and independently with minimum supervision
  • Strong attention to detail, time management and analytical skills.
  • Excellent organizational, interpersonal, written, and oral communication skills

Responsibilities

  • Provide our internal and external clients with prompt, courteous and professional service, including handling coverage inquiries and processing client requests.
  • Timely preparation of documents such as letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.
  • Accurately process endorsements, invoicing of transactions and generating reports using various program systems.
  • Calculate adjustments and premiums on policies and other insurance documents.
  • Assist in the collection of accounts receivable while adhering to HUB International’s file management standards
  • Increase knowledge of related insurance products
  • Participate in training and professional development courses to enhance skills and industry knowledge

Benefits

  • flexible working arrangements
  • generous time-off policies
  • HUB-sponsored training programs
  • tuition reimbursement
  • reimbursements for professional licensing and membership fees
  • special discounts on events, travel, accommodations, and personal home & auto insurance
  • extended health benefits
  • disability insurance
  • RRSP matching
  • paid-time-off benefits
  • eligible bonuses
  • commissions for some positions
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