Commercial Lending Support Specialist

Maine Community Bank•Portland, ME

20h•Onsite

About The Position

Responsible for performing a wide variety of clerical duties and monthly reporting for the Commercial Banking Department. Receives and greets visitors and vendors, records and relays messages to appropriate personnel and performs miscellaneous support functions as assigned. Also involved in community initiatives as needed to support the development of relationships in the communities the Bank serves.

Requirements

High school diploma or equivalent and a minimum of 6 months of office experience; or equivalent combination of education and experience.
Working knowledge of Windows and Microsoft Office Suite, including Word & Excel.
Excellent customer service skills, good communication and public relation skills, and basic understanding of business service functions.

Nice To Haves

Previous banking/commercial experience is a plus.

Responsibilities

Provides professional, courteous, and efficient service to all internal and external customers.
Back-ups processor for customer relationship summaries.
Provides daily overdraft lists with any reversal of fees requested by lenders. Monetary transactions such as online transactions, tickets and checks.
Handles the preparation of the weekly courier bag pick up.
Performs clerical services such as credit reference verifications and confirmations. Customer research, department postage contact, FedEx labels, meet and greet customers and vendors.
Maintains official check log and supply. Main point of contact for all Commercial leasing, loan, and deposit balances.
Performs monthly reports such as New Deposit Account and Bank Sig Reports.
Processes Business Manager payments, ACHs, fundings, and settlement of credit memos daily.
Maintains order in the file room, sorts the mail, orders supplies, schedule service calls.
Answers routine questions and relays messages and overseas electronic faxes.
Performs various administrative tasks including answering telephone calls, website submissions log and, correspondence.
Scans all bookings of closed loans in the Legal File of Record program. Serves as a department subject matter expert for scanning technology.
Exhibit professional behavior to maintain the Bank’s image, approaches all internal and external customers in a tactful manner, and treat others with respect and consideration while maintaining confidentiality.
Assists Commercial Lenders and Commercial Loan Administrators with clerical support including but not limited to registering individuals for seminars and/or events.
Create customer letters and process checks as needed.
Backs-up lease findings.
Contribute to building a positive team spirit.
Observes and complies with safety and security procedures and guidelines.
Performs other duties as assigned.