Commercial Lease Administrator III

Mattress Firm • TX - Virtual, TX

1d • $65,000 - $73,000 • Remote

About The Position

The Commercial Lease Administrator III analyzes and interprets commercial lease agreements and related documents to ensure billing and payment are applied correctly and comply with lease terms. The role reconciles landlord account balances and arrears for an assigned market split, reviews billing and invoices, and disputes expenses or resolves discrepancies as needed. It also supports the designated store and warehouse portfolio, maintains lease data in Lucernex, and provides professional service to landlord personnel and internal partners. The position is remote. A high school diploma or equivalent is required; a bachelor's degree in business, finance, or a related field, and/or equivalent experience, is preferred. Applicants must be legally authorized to work in the United States without sponsorship. The stated pay range is $65,000–$73,000, depending on qualifications and experience; eligible roles may also have discretionary bonus opportunities.

Requirements

• High school diploma or equivalent.
• At least 5 years of accounting, property administration, or legal experience related to commercial real estate with a large multi-site commercial tenant or landlord.
• Strong Microsoft Office skills.
• High familiarity with account reconciliations, general ledger, commercial or institutional real estate leases, and year-end expense reconciliations.
• Service-oriented, self-motivated, and highly capable in communication.
• Analytical and able to solve problems and develop creative resolutions.
• Able to prioritize work and meet multiple deadlines in a fast-paced environment.
• Able to work independently and contribute effectively to a team.
• Able to read, interpret, and apply lease language and documents, including policy and procedure manuals.
• Able to make difficult decisions, recognize when consensus is needed, assess risk and potential outcomes, and seek information for informed decision-making.
• Demonstrates fairness, trustworthiness, truthfulness, integrity, and respect; gives constructive feedback and listens to understand.
• Able to resolve differences between internal or external groups and negotiate while preserving relationships and trust.
• Able to stay informed about external policies and trends affecting the business function and identify opportunities.
• Able to manage time, adapt to workplace changes, and shift priorities effectively.
• Open to honest dialogue and constructive feedback from peers, supervisors, and the team.
• Legally authorized to work in the United States without sponsorship and able to provide proof of eligibility.

Nice To Haves

• Bachelor’s degree in business, finance, or a related field, and/or equivalent experience.
• At least 2 years of auditing or related real estate experience.
• Familiarity with Lucernex.

Responsibilities

• Analyze and interpret lease agreements and ancillary documents to ensure proper billing and payment application and compliance, and dispute expenses when necessary.
• Compare landlords’ account ledgers with Mattress Firm payment history to reconcile outstanding balances.
• Analyze landlords’ year-end billings for accuracy and lease compliance.
• Generate entries for the accounting system.
• Review and code landlords’ invoices and checks received from landlords.
• Review accounts and contact landlords to collect arrears.
• Abstract additional-rent data into Lucernex.
• Review and facilitate landlord entity and address changes.
• Escalate disputes and billing discrepancies to the Lease Administration Supervisor.
• Review and process defaults for an assigned segment of the store and warehouse portfolio.
• Coordinate with Maintenance, Construction, and Real Estate departments to resolve outstanding issues.
• Communicate professionally with internal and external contacts.
• Complete required training modules and certifications by their due dates.
• Follow safety policies and procedures, company policies, and company standards for appearance, functionality, and brand representation.
• Communicate concerns or issues to leadership to support effective department and company operations.
• Carry out company initiatives and other activities requested by the supervisor.
• Maintain job knowledge through educational opportunities and contribute ideas to improve the team, department, and company.

Benefits

• Career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Employee discounts on Mattress Firm sleep products and accessories.
• Potential additional bonus opportunities for eligible leadership and individual contributor roles, at the company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED