Commercial Learning Senior Trainer

Intuitive•Atlanta, GA

1d•Hybrid

About The Position

Intuitive is seeking a dynamic and experienced Sales Trainer to support the training and development of our sales team for both the da Vinci Surgical System and Ion Endoluminal System. This role is critical in ensuring our sales force is equipped with the knowledge and skills to effectively communicate the value of our innovative robotic surgical and diagnostic technologies.

Requirements

Brazilian Portuguese speaker and Spanish (preferred)
Previous selling experience preferred
Bachelor’s degree in business, education, life sciences, or related field.
Minimum of 2+ years of experience in sales and/or sales training, preferably in the medical device industry
In-depth knowledge of robotic surgical systems and endoluminal technologies is highly desirable
Proven ability to develop and deliver effective training programs, with a focus on live facilitation
Strong communication and presentation skills
Ability to travel up to 30% to support field training and attend company meetings
Growth Mindset
Exceptional interpersonal skills with the ability to build rapport and influence across various levels of the organization
Strong analytical skills with the capability to assess training needs and measure training effectiveness
Self-motivated with excellent organizational skills and attention to detail

Nice To Haves

Brazilian Portuguese speaker
Spanish speaker
Previous selling experience

Responsibilities

Become a Subject Matter Expert of Ion da Vinci® Surgical System and pre, intra and post procedure management
Maintain “expert” level certification of Ion and da Vinci® Surgical Systems, da Vinci® Instruments and Accessories, and da Vinci® Advanced Technology
Educate Intuitive Commercial employees to train and support their da Vinci® customers on: da Vinci® Instruments and Accessories, da Vinci® Advanced Technology, da Vinci® Xi, da Vinci® X, and da Vinci® SP Surgical Systems, Ion Systems
Educate Intuitive Commercial employees on Ion and da Vinci® technical value propositions
Assess training participants technical competency
Become a Subject Matter Expert across key specialties: general surgery, acute care, colorectal surgery, gynecologic surgery, thoracic surgery, and urology
Maintain “expert” level certification of Ion and da Vinci surgical procedure lectures
Educate Intuitive Commercial employees on relevant clinical procedures as part of sales training programs and initiatives
Educate Intuitive Commercial employees on Ion and da Vinci® clinical value propositions
Assess training participants clinical competency
Become a Subject Matter Expert on PDICE, Intuitive Clinical Sales Process and Sales Execution
Educate Intuitive Commercial employees on technical and clinical selling skills as part of sales training programs and initiatives
Assess training participants sales competency
Conduct routine field rides with field sales to diagnose common training needs
Facilitate live and remote training during onboarding and other sales training programs.
Ensure sales representatives receive both hands-on experience and immediate feedback to facilitate and validate learning transfer
Manage comprehensive training programs for Ion and da Vinci Surgical Systems
Collaborate with sales, marketing, and content creators to ensure training content is current and aligned with product updates and sales strategies
Utilize various instructional methods and technologies to enhance learning effectiveness and engagement
Provide ongoing coaching and support to the sales team to improve product knowledge and innovative selling techniques
Conduct regular assessments and provide feedback to sales representatives to ensure continuous improvement and skill development
Manage the logistics and execution of training sessions, including scheduling, materials preparation, and evaluation
Track and report on training program effectiveness and make data-driven recommendations for improvements
Work closely with Marketing, Sales, and Enablement teams to stay informed about product developments and market trends
Serve as a liaison between the sales team and other departments to ensure seamless communication and collaboration
Design, plan, and execute Annual Commercial Meeting breakouts
Routinely accompany sales representatives in the field to provide real-time coaching and support during customer interactions