CFESA Master Tech- Commercial Kitchen Service Technician

Smart Care Equipment SolutionsRichmond, VA
Onsite

About The Position

Join a growing team providing service and repair solutions for commercial kitchens, restaurants, and hospitality customers. This role offers extensive training, career growth opportunities, and the tools needed to succeed in the field. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

Requirements

  • High school diploma or equivalent
  • 2+ years of experience in one or more of the following: Commercial refrigeration, Appliance repair, HVAC, Commercial kitchen equipment, Related mechanical/technical fields
  • Strong mechanical aptitude and troubleshooting skills
  • Valid driver’s license with acceptable driving record
  • Ability to participate in an on-call rotation (nights/weekends)
  • Ability to lift up to 70 lbs and work in various environments including heat, cold, and around electrical/mechanical equipment

Nice To Haves

  • EPA certification
  • CFESA certification
  • Technical training or military mechanical experience

Responsibilities

  • Diagnose, troubleshoot, and repair commercial food service equipment including: Cooking equipment, Refrigeration systems, Ware-washing equipment, Specialty kitchen equipment
  • Read and interpret schematics, diagrams, and technical documentation
  • Communicate with manufacturers and technical support teams for troubleshooting assistance
  • Complete installations, repairs, service documentation, and inventory management
  • Provide excellent customer service while partnering with restaurant and hospitality managers

Benefits

  • Company service vehicle, fuel card, tablet, and cell phone
  • Paid training, hands-on technical development, and manufacturer support
  • CFESA certification opportunities and career advancement
  • Competitive benefits package including 401(k) and PTO
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