Hot & Cold Technician
About The Position
1-2-3 Equipment Solutions, a Tech24 Company, is a full-service commercial kitchen equipment repair company providing complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations. They specialize in commercial cooking, refrigeration, and HVAC equipment. As a nationwide company headquartered in Greenville, SC, they have local branches across the country. The Commercial Foodservice and Refrigeration Technician is responsible for driving a company vehicle to customer sites to troubleshoot, maintain, and repair commercial kitchen and refrigeration equipment. Success in this role requires independence, efficient problem-solving, strong technical skills, expertise in troubleshooting, and excellent customer service.
Requirements
- Valid driver's license and acceptable driving record
- 3-5 years of commercial kitchen repair and refrigeration experience
- Superb customer service skills
- Dependable and able to work independently
- Standard computer skills
- Own industry’s standard hand tools
- Ability to travel extensively within the region
- Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
- Mechanically inclined with a hunger to learn new techniques and approaches
Nice To Haves
- Universal EPA certification preferred
Responsibilities
- Troubleshoots and repairs commercial kitchen and refrigeration equipment.
- Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
- Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
- Completes service tickets according to procedures.
- Tracks truck stock to ensure needed parts are stocked on vehicle.
- Sustains service vehicle, tools, and uniforms to Tech24 standards.
- Sets a positive example for less experienced and/or new technicians by being a Company advocate.
- Follows all company policies and procedures, particularly regarding safety.
Benefits
- On demand training and full trouble shooting support.
- Company sponsored and manufacturer’s training
- Company uniforms, phone, vehicle, and gas card
- Medical, vision, and dental insurance and short-term disability plans
- Company paid long term disability and life insurance
- Paid time off and paid holidays
- 401(k) retirement savings plan with Company match and immediate vesting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
