Commercial Interior Designer

Shaw•Cartersville, GA
•Hybrid

About The Position

Shaw Commercial is a global design leader in commercial flooring, with sustainable products used in Workplace, Healthcare, Hospitality, Education, Multi-Family, and other markets. Its Interior Design team supports Shaw Contract and Patcraft's sales and customer experience strategy by offering complimentary professional design services that help customers select flooring, visualize concepts, and bring projects to life. The Commercial Interior Designer independently leads complex commercial flooring projects, serves as a trusted design consultant to customers and teammates, and uses design expertise and strategic thinking to support customer experiences, specifications, and business growth. The role develops design concepts and product recommendations, collaborates with customer and internal teams, and represents Interior Design Services in customer-facing engagements. The position requires in-office presence in Cartersville, Georgia approximately three days per week, along with occasional travel of approximately 25% or less.

Requirements

  • Bachelor's degree in Interior Design, Interior Architecture, Architecture, Textile Design, or a related field from an accredited institution.
  • Minimum of 5 years of Interior Design experience.
  • Ability to independently lead commercial design projects and engage directly with customers and design professionals.
  • Ability to collaborate across design, sales, marketing, visualization, and customer-facing teams.
  • Ability to support customers, Account Executives, and design firms across multiple commercial market segments.
  • In-office presence in Cartersville, Georgia approximately three days per week.
  • Ability and willingness to support customer-facing engagements, including customer visits, mill tours, style-outs, and presentations.
  • Occasional travel of approximately 25% or less.

Nice To Haves

  • 3–5 years of Commercial Interior Design experience.
  • Strong understanding of commercial design principles, customer consultation, project execution, and specification-driven selling.
  • Ability to confidently present design concepts, product recommendations, and design rationale to customers, architects, interior designers, and stakeholders.
  • Excellent written, verbal, presentation, and customer-facing communication skills.
  • Strong organizational skills, including managing multiple projects, balancing shifting priorities, and meeting deadlines.
  • Experience with design software such as AutoCAD, SketchUp, Revit, Adobe Creative Suite, Enscape, Photoshop, or similar design and visualization tools.
  • Experience working directly with architects, interior designers, Account Executives, end users, and customers in design consultations.
  • Experience supporting strategic, enterprise, or global customer accounts.
  • Commercial Interior Design experience in architecture and design firms, architectural firms, commercial furniture dealerships or manufacturers, flooring manufacturers, wallcovering manufacturers, or other commercial interiors organizations.
  • Experience supporting Workplace, Hospitality, Healthcare, Education, Government, Senior Living, or other commercial market segments.
  • Prior flooring industry experience is beneficial but not required; broad commercial interior design experience is preferred over flooring-specific experience.

Responsibilities

  • Lead complex commercial flooring design projects from concept through completion, aligning flooring solutions with project goals, design intent, performance requirements, and business objectives.
  • Serve as the design expert for assigned accounts and develop design strategies that strengthen customer partnerships and specification opportunities.
  • Create design concepts and product recommendations using Shaw flooring products, coordinating paint, finishes, and accessories based on floor plans and project requirements.
  • Create digital palette boards, storyboards, segment-specific packages, and physical or digital presentation boards; guide visualization teams in developing 2D and 3D renderings.
  • Partner with architects, interior designers, end users, dealers, and Account Executives to develop flooring solutions that support customer goals and project success.
  • Lead projects across commercial segments, including Workplace, Hospitality, Healthcare, Education, Government, and Senior Living.
  • Proactively identify project risks, opportunities, and process improvements, including when information is incomplete.
  • Apply an understanding of how design services affect specifications, customer relationships, and business growth.
  • Learn and apply specification strategy and understand the business drivers of commercial market segments.
  • Track project outcomes and success stories and contribute to strategic initiatives supporting brand and organizational goals.
  • Stay informed about industry trends, commercial design influences, and consumer drivers, and share insights that inform customer decisions and innovation.
  • Present design rationale, product recommendations, and solutions to customers, architects, interior designers, Account Executives, dealers, and internal stakeholders.
  • Lead discussions on design trends, application recommendations, and project solutions.
  • Represent the Interior Design Services team during customer visits, presentations, trade events, and collaborative planning sessions.
  • Build credibility and trust through commercial design expertise, customer focus, and collaborative partnership.
  • Present recommendations and insights to leadership and cross-functional teams.
  • Support customer visits, mill tours, style-outs, presentations, trade shows, and industry events.
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