Commercial Insurance Service Manager

The Jonus Group•Smyrna, GA

3d•Remote

About The Position

Seeking a dedicated and experienced Account Manager/Office Manager to join a team. This role is pivotal in maintaining and growing small commercial insurance accounts while ensuring the smooth operation of an office. The ideal candidate will be a self-starter with a strong background in Commercial Property & Casualty (P&C) insurance and a passion for delivering exceptional service.

Requirements

Active Property & Casualty (P&C) license is required.
Minimum of 2 years of experience in Commercial P&C insurance.
Self-starter with the ability to work autonomously.
Strong initiative and problem-solving skills.
Excellent communication and interpersonal abilities.
Detail-oriented with strong organizational skills.
Ability to adapt and thrive in a laid-back yet professional work environment.

Nice To Haves

Familiarity with Applied TAM software is preferred (training will be provided).

Responsibilities

Manage and service a book of small commercial insurance accounts, totaling approximately $1 million in premium and $150,000 in revenue.
Quote new and renewal business with carriers such as Hartford, Hanover, Travelers, Chubb, Progressive, and others.
Collaborate with wholesale and surplus lines brokers, including RPS, Amwins, TAPCO, and CRC.
Serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency.
Oversee office operations, ensuring smooth day-to-day functionality.
Act as a liaison between clients and the Printing Industry Benefits Trust (PIBT) for health, dental, and vision insurance programs.
Conduct outreach during the open enrollment period (October-December) and provide ongoing support throughout the year.
Participate in system training and take initiative to improve agency processes.