Commercial Insurance Senior Claims Representative

Marsh•Houston, TX

9d•Hybrid

About The Position

Our not-so-secret sauce. Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Claim Representative at McGriff Specialty, a division of Marsh McLennan Agency (MMA). Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Requirements

Bachelor's degree
Two years oil and gas/energy insurance or claims experience
Adjustors license
Operates under the direction of claims
Strong client relation skills to build and contacts; including excellent communication tactfulness to resolve client and company
Considerable knowledge of basic company applications

Nice To Haves

Knowledge of risk transfers
Prior brokerage experience
Knowledge of McGriff's claim management / agency management system or ability to learn quickly

Responsibilities

Maintain accurate records and appropriate accounting in claim management system.
Obtain specific information regarding loss/claim to report to the company, when necessary.
Advise customers what processes are necessary for claims filing.
Respond to customers regarding claims status.
Assist producers and claims team with claims status and special projects.
Respond to company requests for policy information as necessary for claim settlements.
Maintain own diary system for use in periodic follow up on selected claims.
Update all screens on claim injury system.