Commercial Insurance Senior Claims Representative
About The Position
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Senior Claim Representative on the McGriff Specialty Team, you’ll maintain accurate records and appropriate accounting in claim management system, obtain specific information regarding loss/claim to report to the company, when necessary, advise customers what processes are necessary for claims filing, respond to customers regarding claims status, assist producers and claims team with claims status and special projects, respond to company requests for policy information as necessary for claim settlements, maintain own diary system for use in periodic follow up on selected claims, and update all screens on claim injury system.
Requirements
- Bachelor's degree
- Two years oil and gas/energy insurance or claims experience
- Adjustors license
- Operates under the direction of claims
- Strong client relation skills to build and contacts; including excellent communication tactfulness to resolve client and company
- Considerable knowledge of basic company applications
Nice To Haves
- Knowledge of risk transfers
- Prior brokerage experience
- Knowledge of McGriff's claim management / agency management system or ability to learn quickly
Responsibilities
- Maintain accurate records and appropriate accounting in claim management system.
- Obtain specific information regarding loss/claim to report to the company.
- Advise customers what processes are necessary for claims filing.
- Respond to customers regarding claims status.
- Assist producers and claims team with claims status and special projects.
- Respond to company requests for policy information as necessary for claim settlements.
- Maintain own diary system for use in periodic follow up on selected claims.
- Update all screens on claim injury system.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
