Commercial Insurance Account Manager - Transportation
About The Position
We are seeking insurance professionals with 5 years of commercial insurance experience, an active P&C license, and commercial transportation / trucking experience, for current and future opportunities within our Account Management career path based on experience and licensing. This role provides administrative, technical, and customer service support to the account team and assigned clients. The position ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure. The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).
Requirements
- 5 years of commercial insurance experience
- Active P&C license
- Commercial transportation / trucking experience
Nice To Haves
- Foundational: Executes transactional and administrative tasks, Supports workflows under close supervision, Assists with submissions and policy processing, Focused on accuracy, timeliness, and task completion (Account Associate)
- Intermediate: Independently manage small or low-complexity accounts, Tracks renewals and ensures timely processing, Performs underwriting preparation and loss run analysis, Evaluates and negotiates coverage/pricing, Prepares proposals and binds coverage, Provides guidance to junior staff (Senior Account Associate)
- Advanced: Operates with minimal supervision and increased autonomy, Manages full customer service lifecycle (billing, claims, coverage), Leads renewal strategy, negotiation, and execution, Performs in-depth coverage analysis and advisory support, Handles more complex accounts and escalations, Demonstrates advanced technical expertise and leadership (Account Manager Associate)
Responsibilities
- Deliver proactive, responsive service to clients and internal teams
- Communicate workload status and resolve service requests efficiently
- Support strong client and team relationships
- Process endorsements, audits, cancellations, reinstatements
- Manage certificates, ID cards, binders, invoices, and related documents
- Support policy issuance and documentation accuracy
- Assist or lead new and renewal business processes
- Prepare submissions and proposals
- Gather underwriting information and documentation
- Maintain accurate client and policy data in systems
- Monitor activities and ensure timely task completion
- Resolve billing discrepancies and support collections
- Ensure adherence to policies and minimize errors & omissions exposure
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
