Account Manager, Commercial Insurance

BrokerLink•Sudbury, ON

17h•CA$54,900 - CA$67,100•Onsite

About The Position

BrokerLink is seeking an Account Manager, Commercial Insurance to join their growing team in Sudbury, Ontario. This on-site position involves supporting Account Executives and collaborating with other Account Managers on all aspects of commercial insurance, servicing a book of business. The role emphasizes providing excellent customer service, professionalism, and contributing to a supportive and inclusive work environment. BrokerLink offers opportunities for growth, flexible work arrangements, and a comprehensive benefits package.

Requirements

A valid RIBO license is required
At least one year of P&C personal insurance experience
P&C commercial insurance experience preferred
Strong customer focus and administration skills
Demonstrated ability to handle multiple priorities successfully
Strong analytical and organizational skills
Excellent verbal and written communication skills
Must be able to work as part of a team as well as independently in a competitive industry and be committed to superior customer service

Nice To Haves

Industry accreditation (CAIB, CIP) would be assets

Responsibilities

Provide customers with prompt service by providing advice, helping customers understand insurance, discussing customer concerns
Receive and process all incoming Commercial paperwork
Assist with quotes to customers, write new business, review existing coverage and updating customer file information
Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
Process endorsements, invoice, and follow up on payments
Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
Source and obtain additional information requested by the underwriter and complete applications