Commercial Insurance Account Manager - Entertainment

EPIC Brokers • Nashville, TN

2d • $75,000 - $95,000 • Remote

About The Position

The Commercial Insurance Account Manager supports the production of new and renewal commercial insurance business and provides a high level of service to new and existing clients. The team handles all lines of commercial insurance, with a specialty in entertainment-industry clients. The position is remote for candidates living in Tennessee, preferably Middle Tennessee, with attendance at the Nashville office as needed for team and client meetings.

The role includes managing assigned new and renewal business, developing client and prospect relationships, assessing risk-management and coverage needs, preparing proposals and presentations, and supporting marketing strategies. The Account Manager also manages daily account servicing and administrative work, helps supervise account support staff, follows company processes, and uses available technology to deliver efficient service.

Requirements

• At least 5 years of commercial insurance account-management experience or experience in a similar role.
• Current property and casualty (P&C) license.
• Strong professional written and verbal communication skills, including the ability to write accurately and have detailed conversations with clients and internal stakeholders.
• High attention to detail and ability to learn software systems quickly.
• Ability to adapt to changing priorities and deadlines, solve problems, and develop solutions to client questions.
• Ability to maintain visual attention and mental concentration for significant periods.
• Ability to solve complex problems and handle variables in situations with some standardization.
• Ability to read, analyze, and interpret insurance data.
• Ability to understand, interpret, and implement procedures.
• Must live in Tennessee, preferably Middle Tennessee, and be able to attend the Nashville office as needed.

Nice To Haves

• Bachelor's degree preferred.
• Entertainment-industry experience.

Responsibilities

• Handle assigned renewal and new business from the production team, call-ins, client referrals, and expansion of existing networks and business relationships.
• Maintain and strengthen relationships with prospect and client decision makers, insurance buyers, and company contacts.
• Manage day-to-day account responsibilities and renewal processes for existing accounts, including resolving client problems, responding to questions, monitoring insurance programs for changes, facilitating claims resolution, and coordinating value-added services.
• Complete administrative account-management tasks, including applications, billing, collection issues, carrier correspondence, client status reports, audit coordination and follow-up, sales meetings, production report reviews, and information requests from internal departments.
• Determine risk-management and client coverage needs to develop effective insurance programs for new and renewal accounts.
• Provide coaching, direction, and day-to-day supervision to account support staff.
• Develop proposals and deliver presentations to close new accounts and renew existing accounts.
• Provide input and support for developing and executing a marketing strategy.
• Follow established company systems and guidelines for new-business and renewal processes, procedures, and practices.
• Manage entertainment and new-business-development expenses prudently.
• Apply enabling technology in accordance with company policies, procedures, and practices to deliver services efficiently and effectively.
• Perform other duties and special projects as assigned.

Benefits

• Generous paid time off; salaried/exempt employees receive managed PTO without accruals or caps.
• Hourly/non-exempt employees start with 22 PTO days.
• 12 company-observed paid holidays and 4 early-close days.
• Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.
• Employee referral bonus of $1,500 per hired referral.
• Employee recognition programs and awards, including trips.
• Mentorship program.
• Tuition reimbursement program.
• Leadership development.
• Pet insurance.
• Identity theft and fraud protection coverage.
• Legal planning.
• Family planning benefits.
• Menopause and midlife support.
• 401(k) matching.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Wellness and employee assistance programs.
• Employee Resource Groups, including the Women’s Coalition and EPIC Veterans Group.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed