Seasoned Commercial HVAC Technician
About The Position
FirstCall Mechanical is seeking an experienced Commercial HVAC Service Technician to join its growing team in Tampa, Florida. The role involves diagnosing, maintaining, repairing, installing, and replacing commercial heating, air-conditioning, refrigeration, and food-service equipment. The technician services larger systems and preventive-maintenance contracts, as well as mini-splits and smaller rooftop units. The position reports to the local Director of Service Operations and works with the service team and customers. The ideal candidate has an active EPA Certification, strong mechanical and problem-solving skills, and a customer-focused, can-do attitude. The technician is expected to continue developing technical skills through FirstCall Academy, deliver excellent customer service, and help lead and teach helpers and Technician I employees. Flexible hours and on-call shifts may be required.
Requirements
- Valid driver's license with an acceptable driving record.
- Active EPA Certification.
- At least five years of experience in a commercial HVAC setting.
- OSHA 10 Certification.
- Available to work flexible hours and on-call shifts as needed.
- Strong mechanical aptitude and problem-solving skills.
- Ability to read and comprehend simple instructions, short correspondence, and memos, and to write correspondence.
- Ability to communicate job status, problems, and resolutions clearly to customers.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and interpret graphs.
- Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
- Mental stamina for problem-solving and prioritizing multiple tasks.
- Ability to regularly use hands; frequently stand, walk, and sit; continually climb or balance and stoop, kneel, crouch, or crawl; and regularly lift or move up to 50 pounds.
- Close, distance, peripheral, and depth vision, and the ability to adjust focus.
Nice To Haves
- Manufacturer Certification.
Responsibilities
- Diagnose problems and failures in heating and air-conditioning systems, refrigeration systems, and food-service equipment to identify repair or replacement needs.
- Perform maintenance and service repairs, install new units, and replace parts of existing units according to specifications for systems of 15 tons or more.
- Maintain larger preventive-maintenance contracts involving more than five units.
- Repair or replace defective parts in units, equipment, and controls.
- Service and troubleshoot mini-splits and replace smaller rooftop units and mini-splits for systems of 15 tons or less.
- Communicate with Dispatch to ensure scheduled jobs are completed.
- Maintain customers’ preventive-maintenance schedules and procedures.
- Provide elite customer service to every customer encountered.
- Continue learning and developing technical knowledge through FirstCall Academy.
- Communicate job issues, concerns, and updates closely with account managers.
- Help lead and teach helpers and Technician I employees.
Benefits
- Competitive weekly pay.
- Medical, dental, vision, and other healthcare coverage, including some plans that are 100% company-paid.
- 401(k) retirement savings plan with a 5% match.
- Life insurance.
- Short- and long-term disability coverage.
- Up to four weeks of paid time off.
- Nine paid holidays, plus Veterans Day for veterans.
- Company-sponsored education and career-advancement programs, including FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program.
- $2,500 referral bonus per referral.
- Company vehicle or vehicle allowance.
- Mobile phone or phone allowance.
- Uniforms and work boot allowances.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
