Seasoned Commercial HVAC Technician
About The Position
FirstCall Mechanical is seeking an experienced Commercial HVAC Service Technician for its Spartanburg, South Carolina team. The technician diagnoses, maintains, services, repairs, installs, and replaces commercial heating, air-conditioning, refrigeration, and food-service equipment. The role involves work on systems and units of 15 tons or more, larger preventive-maintenance contracts, and smaller rooftop units and mini-splits of 15 tons or less. The technician communicates with dispatch, account managers, and customers, and provides high-quality customer service. The position reports to the local Branch Manager and works with the service team and customers. The technician is expected to continue developing technical knowledge through FirstCall Academy, deliver elite customer service, and help lead and teach helpers and Technician I employees. Flexible hours and on-call shifts may be required. FirstCall Mechanical provides commercial and industrial HVAC, building controls, electrical, and plumbing services. The company has approximately 700 employees across several states and supports employee growth and development.
Requirements
- At least 5 years of experience in a commercial HVAC setting.
- Valid driver's license with an acceptable driving record.
- Active EPA Certification.
- OSHA 10 Certification.
- Availability to work flexible hours and on-call shifts as needed.
- Strong mechanical aptitude and problem-solving skills.
- Ability to read and comprehend simple instructions, correspondence, and memos, and to write correspondence.
- Ability to communicate effectively with customers and account managers.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and interpret graphs.
- Ability to apply common-sense reasoning to written, oral, or diagram-based instructions and solve problems involving several concrete variables.
- Mental stamina to solve problems and prioritize multiple tasks.
- Ability to use hands regularly; stand, walk, and sit frequently; and continually climb or balance, stoop, kneel, crouch, or crawl.
- Ability to regularly lift or move up to 50 pounds.
- Close, distance, peripheral, and depth vision, and ability to adjust focus.
Nice To Haves
- Manufacturer Certification.
Responsibilities
- Diagnose problems or failures in heating and air-conditioning systems, refrigeration systems, and food-service equipment to identify repair or replacement needs.
- Perform maintenance and service repairs, install new units, and replace parts of existing units according to specifications, including equipment of 15 tons or more.
- Maintain larger preventive-maintenance contracts involving more than five units.
- Repair or replace defective parts in units, equipment, and controls.
- Service and troubleshoot mini-splits and replace smaller rooftop units and mini-splits of 15 tons or less.
- Communicate with Dispatch to ensure scheduled jobs are completed.
- Maintain customers’ preventive-maintenance schedules and procedures.
- Provide high-quality customer service and explain problems and resolutions to customers clearly.
- Communicate job issues, concerns, and updates to account managers.
- Continue learning and developing technical knowledge through FirstCall Academy.
- Help lead and teach helpers and Technician I employees.
- Perform other related duties as needed to meet organizational needs.
Benefits
- Competitive weekly pay.
- Comprehensive healthcare coverage, including medical, dental, and vision, with some plans fully paid by the company.
- 401(k) retirement savings plan with a 5% match.
- Life insurance.
- Short- and long-term disability coverage.
- Up to four weeks of paid time off.
- Nine paid holidays, plus Veterans Day for veterans.
- Company-sponsored education and career advancement programs, including FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program.
- $2,500 referral bonus per referral.
- Company vehicle or vehicle allowance.
- Mobile phone or phone allowance.
- Uniforms.
- Work boot allowances.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
