Seasoned Commercial HVAC Technician
About The Position
FirstCall Mechanical is seeking an experienced Commercial HVAC Service Technician to join its fast-growing team in Tampa, Florida. The role focuses on diagnosing, servicing, repairing, maintaining, installing, and replacing commercial heating, air conditioning, refrigeration, and food service equipment. The ideal candidate has an active EPA Certification, strong mechanical aptitude, problem-solving skills, and a customer-focused, can-do attitude. The technician works with the service team and customers, communicates with Dispatch and account managers, and helps lead and teach helpers and Technician I employees. The position reports to the local Director of Service Operations.
Requirements
- Valid driver's license with an acceptable driving record.
- Active EPA Certification.
- At least 5 years of experience in a commercial HVAC setting.
- Strong mechanical aptitude and problem-solving skills.
- Ability to work flexible hours and on-call shifts as needed.
- Ability to read and comprehend simple instructions, short correspondence, and memos, and to write correspondence.
- Ability to communicate effectively with customers, explain problems and resolutions clearly, and check in and out with customers on jobs.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to interpret graphs.
- Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
- Mental stamina to solve problems and prioritize multiple tasks.
Nice To Haves
- OSHA 10 Certification.
- Manufacturer Certification.
Responsibilities
- Diagnose problems and failures in heating and air conditioning systems, refrigeration systems, and food service equipment to determine repair or replacement needs and avoid mistakes or callbacks.
- Perform maintenance and service repairs, install new units, and replace parts of existing units according to specifications for equipment of 15 tons or more.
- Maintain larger preventive maintenance contracts covering more than five units.
- Repair or replace defective parts in units, equipment, and their controls.
- Service and troubleshoot mini-splits and replace smaller rooftop units and mini-splits for 15 tons or less.
- Communicate with Dispatch to ensure scheduled jobs are completed.
- Maintain customer preventive maintenance schedules and procedures.
- Provide elite customer service to every customer encountered.
- Continue learning and developing technical knowledge through FirstCall Academy.
- Communicate job issues, concerns, and updates closely with account managers.
- Help lead and teach helpers and Technician I employees.
Benefits
- Competitive weekly pay.
- Medical, dental, and vision coverage, including some plans that are 100% company-paid.
- 401(k) retirement savings plan with a 5% match.
- Life insurance and short- and long-term disability coverage.
- Up to four weeks of paid time off.
- Nine paid holidays, plus Veterans Day for veterans.
- Company-sponsored education and career advancement programs, including FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program.
- $2,500 referral bonus per referral.
- Company vehicle or allowance.
- Mobile phone or phone allowance.
- Uniforms and work boot allowances.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
