Seasoned Commercial HVAC Service Technician
About The Position
STR Mechanical, a FirstCall Mechanical Company, is a commercial and industrial HVAC services provider in the Chesapeake metro area. Founded in 2006 and partnered with FirstCall Mechanical in 2022, STR offers a wide array of services to various facility and customer types. With a national presence and a commitment to building durable partnerships, FirstCall Mechanical focuses on both market growth and employee development, believing that employee success leads to overall success. They aim to be the first call for talented individuals seeking a career. This role is for an experienced Commercial HVAC Service Technician II to join the fast-growing STR team, requiring a can-do attitude, strong problem-solving skills, and an active EPA Certification.
Requirements
- Valid Driver's License w/acceptable driving record
- Active EPA Certification
- 5+ years’ of experience in a commercial HVAC setting
- OSHA 10 Certification
- Available to work flexible hours and on-call shifts as needed
- Strong mechanical aptitude and problem-solving skills
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write correspondence.
- Ability to effectively communicate with the customer by checking in and out with them on jobs.
- Able to explain the problems and resolution in a manner that the customer can understand.
- Closely communicate issues/concerns/updates with account managers on jobs.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.
- Ability to compute rate, ratio, and percent and to draw and interpret graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Mental stamina for problem-solving and prioritizing multiple tasks.
Nice To Haves
- Manufacturer Certification is preferred
Responsibilities
- Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks
- Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+
- Maintain larger PM contracts with more than 5 units
- Repair or replace defective parts in units and equipment and their controls
- Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less
- Communicate with Dispatch to ensure completion of scheduled jobs
- Maintain preventative maintenance schedules and procedures for customers
- Provide elite customer service to every customer encountered
- Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
- Provide elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs
- Help take lead over and teach helpers and tech I’s.
Benefits
- Competitive Weekly Pay
- Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
- 401(k) Retirement Savings Plan with a 5% match
- Life Insurance
- Short & Long-Term Disability
- Up to 4 weeks of Paid Off
- 9 Paid Holidays + Veterans Day for Veterans
- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
- Generous Referral Bonus of $2,500 per referral
- Company vehicle or allowance
- Mobile phone or phone allowance
- Uniforms
- Work boot allowances
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
