Commercial Helper

WASTE SERVICES OF PENNSYLVANIA, LLC•Upper Merion Township, PA

About The Position

The Commercial Helper I rides on a vehicle and assists a Driver in providing prompt, courteous, and complete waste removal services for customers on a designated route. The role includes safely loading waste, carrying bags and containers to the vehicle for disposal, and directing the Driver from the ground while the vehicle is maneuvered. The Helper also helps keep the vehicle, route, and work area clean. The position requires customer-focused conduct, adherence to productivity standards, and compliance with company safety policies and procedures.

Requirements

  • Good customer service skills and the ability to meet and exceed customer expectations.
  • Ability to act professionally, courteously, and cooperatively toward customers and coworkers, with honesty and trustworthiness.
  • Good follow-through ability, including adherence to the work schedule and addressing challenges.
  • Ability to adhere to company policies and rules, promote safety standards, and avoid inappropriate risks.
  • Pride in work and commitment to achieving goals.

Nice To Haves

  • Two years of relevant work experience preferred.

Responsibilities

  • Ride on the vehicle and assist the Driver while servicing customers on a designated route.
  • Operate the packing mechanism and various levers and handles to activate lifting and loading mechanisms.
  • Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable.
  • Perform complete pre- and post-operation vehicle inspections in accordance with company policy and report safety issues using standard reports.
  • Interact courteously with customers, dispatchers, and others to ensure customer routes are serviced promptly and professionally.
  • Continuously monitor waste for evidence of unacceptable waste.
  • Clean areas around accidental waste spills in compliance with applicable safety standards and policies.
  • Meet required department productivity standards so customers are serviced efficiently and on time.
  • Follow required safety policies and procedures.
  • Perform other job-related duties as assigned.
  • Demonstrate good customer service, professionalism, courtesy, cooperation, honesty, and trustworthiness.
  • Adhere to the work schedule and follow through on challenges as they arise.
  • Follow company policies and rules, promote safety standards, and avoid inappropriate risks.
  • Take pride in work and strive to achieve goals.

Benefits

  • Comprehensive medical benefits coverage, dental plans, and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability coverage.
  • Life insurance and accidental death and dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a company match.
  • Employee Stock Purchase Plan (ESPP).
  • Paid Time Off (PTO).
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