Commercial Gas Scheduler/Senior - Midstream (Hybrid)

Kinder Morgan•Houston, TX

33d•Hybrid

About The Position

This position is within Kinder Morgan’s Midstream group and reports to the Manager – Commercial Scheduling. The Commercial Gas Scheduler serves as the main point of contact for customer inquiries and analyzes and resolves issues related to daily scheduling activities for assets on Kinder Morgan Midstream natural gas pipelines. Activities include nominations, confirmations, scheduling, allocations, and imbalance management. The position may be filled at different levels depending on the successful candidate’s experience and job skills. The role manages daily transportation logistics and schedules, customer and pipeline communications, contractual rights, allocations, and imbalance reconciliation. It also supports end-of-month invoicing and accounting close, monitors flows and operational issues, and helps mitigate planned and unplanned facility outages. The position has a hybrid schedule, combining an office environment with remote capability. Weekend, holiday, and after-hours work may be required, and the employee may need to respond to pipeline emergencies, potentially relocating during a storm or similar event.

Requirements

Bachelor’s degree or five years of relative gas industry experience.
Previous customer service experience conveying complex concepts through various communication tools within a limited time frame.
Ability to multitask and effectively prioritize workload in a fast-paced, frequently changing environment.
Strong analytical skills and ability to identify potential process improvements.
Ability to balance competing priorities while working with changing deadlines.
Detail-oriented, with strong organizational and time-management skills.
Excellent interpersonal skills and ability to build relationships and communicate effectively with individuals at all levels of the organization.
Ability to work well in a team and autonomously with limited direct supervision.
Excellent oral and written communication skills.
Proven ability to be an integral member of a team.
Ability to adapt quickly, tackle new problems, and reprioritize as needed.
Ability to thrive in a fast-paced environment with evolving priorities and complex problem solving.
Proficient knowledge of Microsoft products such as Word, Excel, and Outlook, and ability to learn new technology, including tools such as Power BI and Robotic Process Automation tools.
Availability for weekend, holiday, and after-hours work at times.

Nice To Haves

Experience with the DART system or equivalent transactional data systems.

Responsibilities

Establish and maintain positive relationships with producers, marketers, pipelines, shippers, and internal business owners.
Communicate with internal and external customers, Commercial, Marketing, Operations, and Gas Control regarding daily scheduled activities.
Perform daily confirmations with point operators using various methods, multiple times per day.
Assist customers with the nomination process using iDART.
Nominate marketing activity in third-party electronic bulletin boards (EBBs) for multiple pipeline systems.
Monitor and analyze third-party and internal nomination reductions and adjust as necessary.
Confirm positions and balances in third-party and internal systems and reconcile them to actual activity.
Respond accurately and promptly to customer inquiries about daily business, operations, and contract requirements.
Monitor maintenance and operational issues to support efficient natural gas transportation and avoid penalties and cashouts.
Review and monitor customer contractual rights.
Manage daily transportation logistics and schedules.
Set allocation methods and process allocations of physical flow, ensuring accuracy.
Sign off on, reconcile, and resolve imbalances on Operational Balancing Agreements (OBAs), Transportation Agreements, and other contractual imbalances on daily and monthly bases.
Complete end-of-month invoicing and accounting close responsibilities.
Review and monitor point flows using SCADA.
Mitigate the impacts of planned and unplanned facility outages.
Be available to address pipeline emergencies, with the possibility of relocating during a storm or similar event.
Work weekends, evenings, or holidays when necessary; these needs are typically handled by an after-hours team.
Complete special projects and other daily, weekly, or monthly assignments as required.