Commercial Garage Door Technician
About The Position
The Jaydor Company is seeking a positive, personable garage door technician for a role based out of its East Norristown, Pennsylvania office. The family-owned and operated company provides residential, commercial, and industrial garage door services, including installations, maintenance, and opener replacement. The technician will work in a fast-paced, multitasking environment, receive training and tools, and help deliver a high-quality customer experience. The company describes opportunities for continued learning, upward mobility, and development into senior roles. The stated pay range is $25–$35 USD; the posting notes that commissioned compensation ranges and possibilities are not guaranteed and are not a salary offer.
Requirements
- Valid driver's license and clean motor vehicle record.
- Ability to lift more than 75 pounds, climb a ladder, and use basic hand tools.
- Familiarity with OSHA safety rules and best practices.
- Excellent customer service and organizational skills.
- Ability to understand the root causes of technical situations.
- Strong verbal communication and active listening skills.
- Customer focus and adaptability to different personality types.
- Ability to multitask, set priorities, and manage time effectively.
- High school degree.
Nice To Haves
- Experience installing, repairing, and maintaining commercial door systems, including sectional, rolling steel, fire, and high-speed doors, as well as dock equipment.
- Experience with ServiceTitan.
Responsibilities
- Continuously develop skills to strengthen individual capabilities and the team's expertise.
- Follow safety protocols and guidelines to support a secure environment for employees, clients, and the community.
- Maintain accurate work records, including notes, diagrams, and photos, to support future maintenance and repairs.
- Inspect installations and repairs to ensure they meet industry benchmarks and company standards.
- Perform installations and repairs that meet safety standards and client expectations.
- Maintain a positive, empathetic, and professional attitude toward customers and employees.
- Identify customer needs, clarify information, research issues, and provide solutions or alternatives.
- Maintain records of customer interactions, transactions, comments, and complaints.
- Identify opportunities to upsell products.
- Develop a thorough understanding of the company's products and services.
- Communicate and coordinate with colleagues as necessary.
- Perform other duties as assigned.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- Holidays
- 401(k) with matching
- Employee discount
- Employee referral program
- Training and development
- Opportunities to take on more responsibilities and develop into senior roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
