Commercial Furniture Lead Installer

Pigott Inc • Cedar Rapids, IA

11d • Onsite

About The Position

At Pigott, we don’t just install office furniture—we help create spaces where people thrive. As a Lead Installer, you’ll guide a crew on projects for some of Iowa and South Dakota’s most recognized healthcare, education, and business clients. You’ll bring leadership, problem-solving, and craftsmanship to every project, ensuring we deliver on our promise to Create Exceptional Experiences. This role is perfect for someone with hands-on installation or construction experience who’s ready to step into leadership. If you’ve led crews before—even outside of furniture installation—you’ll find a clear path for growth with us.

Requirements

• Experience leading crews in installation, construction, carpentry, or a related field
• Hands-on skills with power tools, product assembly, and safe material handling
• Ability to read and interpret plans, drawings, or blueprints
• Strong communication and leadership—able to direct a team and keep projects on track
• High school diploma or GED (minimum)
• 2–3 years of related installation experience preferred
• Willingness to work in a physical, fast-moving environment (lifting up to 64 lbs, bending, kneeling, etc.)
• High school diploma or general education degree (GED) required.
• 2 - 3 years related experience and/or training, including systems furniture installation; or equivalent combination of education and experience
• Ability to fluently speak and understand English
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or team members of organization.
• Must communicate in English via telephone to management, customers, vendors, and/or other team members
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Nice To Haves

• If you’ve led crews before—even outside of furniture installation—you’ll find a clear path for growth with us.

Responsibilities

• Lead and mentor an installation crew, setting the tone for teamwork and accountability
• Manage installation of MillerKnoll and other commercial furniture product lines
• Review drawings/blueprints and ensure installs meet project standards
• Troubleshoot issues on site and keep projects moving smoothly
• Communicate daily with the project team, clients, and contractors in a professional, solutions-focused way
• Train newer installers in Pigott’s standards and help build their skills
• Take ownership of job readiness, site preparation, and follow-through to client sign-off
• Provide prompt, courteous, and exceptional service to all customers — both external and internal — by living out Pigott’s core values and contributing to the OnePigott culture.
• Consistently demonstrate professionalism, proactive communication, and a timely response to every service inquiry.
• Support Pigott’s commitment to quality by developing, maintaining, and continuously improving position-specific procedures, process instructions, and documentation to better serve the company, customers, and team members.
• Attend work as scheduled and uphold all guidelines as outlined in the Pigott Team Member Handbook.
• Accept responsibility for ongoing personal and professional development.
• Perform additional responsibilities at the request of manager or the Pigott Leadership team.
• Demonstrate cooperation, teamwork, and a OnePigott mindset by partnering effectively across departments and locations to achieve shared company goals and objectives.
• Adhere to Pigott corporate branding standards to ensure consistency, professionalism, and alignment in all internal and external communications.
• Maintain confidentiality of business operations on behalf of Pigott and all clients.

Benefits

• Growth Opportunities – clear paths toward Installation Manager, Warehouse & Service Manager, or Project Manager
• Meaningful Work – projects with leading healthcare, education, and business clients across Iowa and South Dakota
• Culture & Values – at Pigott, our team lives by our core values: Lead the Way, Choose Your Voice, Do the Right Thing, and Create Exceptional Experiences
• Team Environment – you’ll be part of a supportive crew that takes pride in craftsmanship and teamwork
• Stability – Pigott is a trusted MillerKnoll dealer with a strong reputation and long-standing client partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED