Commercial Facilities Supervisor - Chicago, IL

CloudKitchens • Chicago, IL

9h • $31 - $42 • Onsite

About The Position

CloudKitchens helps restaurateurs around the world succeed in online food delivery. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. This role is a high-impact position supporting fast-paced multi-site operations, offering the opportunity to mentor technicians and shape facility performance. It involves direct involvement in budgeting, SLA performance, and process improvements, with a clear path toward Facilities Management and Regional Operations leadership.

Requirements

• EPA Certification
• 5+ years of facilities, maintenance, or building operations experience
• 2+ years of leadership or supervisory experience
• Strong knowledge of HVAC, plumbing, and electrical systems
• Experience managing maintenance priorities across multiple sites
• Ability to lead teams in a fast-paced, field-based environment
• Valid driver’s license and reliable transportation

Nice To Haves

• Commercial facilities or restaurant/hospitality maintenance experience
• Experience managing vendors and third-party contractors
• HVAC/R certification or trade school background
• Familiarity with CMMS/work order management systems
• Experience tracking SLAs, KPI, procuring parts and equipment

Responsibilities

• Lead and oversee a team of Facility Technicians across multiple sites.
• Create and manage technician schedules to ensure proper coverage across shifts and facilities.
• Manage work order priorities and allocate resources based on operational needs.
• Conduct quarterly performance reviews, goal-setting, coaching, and mentorship.
• Support technician development through hands-on training and advanced troubleshooting guidance.
• Oversee planned and reactive maintenance activities, including HVAC systems, plumbing systems, electrical systems, and general facility repairs.
• Approve and reconcile technician timecards and overtime.
• Validate expense reports and ensure policy compliance.
• Manage consumables, parts inventory, and repair-related spending.
• Support budget forecasting and cost optimization initiatives.
• Drive SLA compliance by monitoring response and resolution times.
• Track and report key operational performance metrics.
• Partner with Operations leadership to improve facility uptime and efficiency.
• Implement lessons learned and continuous improvement initiatives across sites.
• Coordinate and validate third-party contractor reports and repair documentation.
• Ensure compliance with safety protocols, regulatory standards, and company policies.
• Support commissioning activities and evolving maintenance processes.

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)
• Company-paid life and disability insurance (short- and long-term)
• Voluntary insurance: accident, critical illness, hospital indemnity
• Optional supplemental life insurance for self, spouse, and children
• Pet insurance discount (Fetch)
• 401(k)
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Paid Vacation Time (1h for every 26h worked)
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed