Commercial Facilities Supervisor - Chicago, IL

CloudKitchens • Chicago, IL

1d • $31 - $42 • Onsite

About The Position

CloudKitchens helps restaurateurs around the world succeed in online food delivery by transforming underutilized properties into smart kitchens. This role is a high-impact position supporting fast-paced multi-site operations, offering a combination of field leadership, technical oversight, and operational management. It's an opportunity to mentor technicians, shape facility performance, and has a clear path toward Facilities Management and Regional Operations leadership.

Requirements

• EPA Certification
• 5+ years of facilities, maintenance, or building operations experience
• 2+ years of leadership or supervisory experience
• Strong knowledge of HVAC, plumbing, and electrical systems
• Experience managing maintenance priorities across multiple sites
• Ability to lead teams in a fast-paced, field-based environment
• Valid driver’s license and reliable transportation

Nice To Haves

• Commercial facilities or restaurant/hospitality maintenance experience
• Experience managing vendors and third-party contractors
• HVAC/R certification or trade school background
• Familiarity with CMMS/work order management systems
• Experience tracking SLAs, KPI, procuring parts and equipment

Responsibilities

• Lead and oversee a team of Facility Technicians across multiple sites.
• Create and manage technician schedules to ensure proper coverage across shifts and facilities.
• Manage work order priorities and allocate resources based on operational needs.
• Conduct quarterly performance reviews, goal-setting, coaching, and mentorship.
• Support technician development through hands-on training and advanced troubleshooting guidance.
• Oversee planned and reactive maintenance activities, including HVAC, plumbing, electrical systems, and general facility repairs.
• Coordinate with and support technicians with complex troubleshooting and high-priority repair escalation.
• Approve and reconcile technician timecards and overtime.
• Validate expense reports and ensure policy compliance.
• Manage consumables, parts inventory, and repair-related spending.
• Support budget forecasting and cost optimization initiatives.
• Drive SLA compliance by monitoring response and resolution times.
• Track and report key operational performance metrics.
• Partner with Operations leadership to improve facility uptime and efficiency.
• Implement lessons learned and continuous improvement initiatives across sites.
• Coordinate and validate third-party contractor reports and repair documentation.
• Ensure compliance with safety protocols, regulatory standards, and company policies.
• Support commissioning activities and evolving maintenance processes.

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)
• Company-paid life and disability insurance (short- and long-term)
• Voluntary insurance: accident, critical illness, hospital indemnity
• Optional supplemental life insurance for self, spouse, and children
• Pet insurance discount (Fetch)
• 401(k)
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Paid Vacation Time (1h for every 26h worked)
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed