Commercial Excellence Manager

Pierre Fabre Laboratories•Brossard, QC

6d•Hybrid

About The Position

Pierre Fabre Laboratories is a global leader in pharmaceuticals and dermo-cosmetics, dedicated to supporting consumers and patients throughout their care journey. The company boasts a diverse portfolio including well-known brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. Joining Pierre Fabre means becoming part of a meaningful organization that values its people and fosters a "We Care Movement" focused on excellence and innovation. The company operates in 120 countries with over 10,000 employees, striving to make a scientific and human impact by uniting health and beauty for the benefit of all.

Requirements

Bachelor's degree in Business, Finance, Economics, Analytics, Commerce, or related field.
3-7 years of experience in Commercial Excellence, Revenue Growth Management, Business Analytics, Sales Operations, Commercial Finance, or related commercial functions.
Proven track record of improving commercial performance through analytics, insights, and business partnering.
Strong expertise in Commercial Excellence, Revenue Growth Management, and business performance optimization.
Strong understanding of pricing, promotions, trade investment, customer profitability, and ROI management.
Strong commercial acumen within consumer healthcare, retail, FMCG, or pharmaceutical environments.
Advanced analytical and problem-solving capabilities.
Ability to translate complex data into actionable business recommendations.
Strong financial acumen, forecasting, and business planning skills.
Excellent communication and business storytelling abilities.
Strong ability to influence without direct authority.
Effective stakeholder management and cross-functional collaboration.
Ability to lead through expertise in a matrix environment.
Strong project management, prioritization, and execution skills.
Bilingual English and French (spoken and written) required.
Advanced Microsoft Office skills.
Advanced Excel and Power BI/Tableau capabilities.
CRM experience (Salesforce preferred).

Nice To Haves

MBA or Master's degree considered an asset.
Experience in Consumer Healthcare, Dermo-Cosmetics, FMCG, Retail, or Pharmaceutical industries preferred.

Responsibilities

Support the business units / subsidiaries in defining use cases and monitor the company's data projects.
Deploy the company's data strategy by managing projects based on the analysis of strategic company data.
Liaise between information technology profiles (data experts), business profiles and business profiles.
Help ensure the compliance and proper organization of data in information systems (repository data, customers, company’s articles and metadata related to standards and regulations) by applying the governance rules defined within the framework of the Group data strategy.
Lead Commercial Excellence across Canada for Dermo-Cosmetics (DCPC) and Medical Care by transforming commercial data, customer insights, and market intelligence into actionable strategies that accelerate profitable growth.
Own the affiliate's key commercial performance levers, including Revenue Growth Management (RGM), Commercial Analytics, Business Intelligence, CRM, Sales Force Effectiveness (SFE), Retail Execution, and Performance Management.
Act as a strategic business partner to the General Manager and Leadership Team, driving fact-based decision-making, execution excellence, and continuous business improvement.
Analyze business, customer, channel, and portfolio performance to identify growth opportunities and risks.
Lead business performance reviews and Risks & Opportunities processes.
Deliver actionable insights and recommendations to support decision-making.
Support forecasting, business planning, and performance management routines.
Lead pricing, promotion, trade investment, and profitability optimization initiatives.
Evaluate customer, channel, and portfolio profitability to improve commercial returns.
Build business cases to support customer planning, investment decisions, and Joint Business Plans.
Partner with Sales, Marketing, and Finance to improve Gross-to-Net performance and ROI.
Drive data-based actions that maximize profitable growth.
Own commercial reporting, dashboards, and business intelligence capabilities.
Ensure a single source of truth across commercial and financial data.
Translate complex data into clear business actions and recommendations.
Drive CRM adoption, governance, and data quality.
Lead Sales Force Effectiveness initiatives across DCPC and Medical Care.
Optimize targeting, segmentation, territory design, and field productivity.
Monitor field performance and identify opportunities to improve execution and ROI.
Support implementation of global best practices and tools.
Monitor assortment, distribution, visibility, and activation performance.
Support category, shopper, and customer initiatives that drive growth.
Evaluate retail execution effectiveness and identify improvement opportunities.
Act as a trusted advisor to the GM and Leadership Team (CODIR).
Influence business decisions through analytics, insights, and commercial expertise.
Lead Commercial Excellence projects and continuous improvement initiatives.
Build organizational capabilities in analytics, RGM, performance management, and execution excellence.
Partner with Global and IBU teams to implement frameworks, tools, and best practices.