Experienced Commercial Door & Dock Technician

DuraServ Corp • Cincinnati, OH

5d • Onsite

About The Position

DuraServ is seeking experienced commercial door and dock technicians who can diagnose with precision, install with pride, and own the outcome. This role is crucial for maintaining the operational infrastructure of distribution centers and cold chain facilities. Experienced technicians are the core of the operation, working independently to handle complex service calls and installations, making technical decisions in the field without direct supervision. You will be responsible for ensuring customer facilities keep running smoothly.

Requirements

• Valid, current state-issued driver's license.
• Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly.
• Technically fluent with hands-on knowledge of mechanical and electrical systems.
• Comfortable with welding, hydraulics, and fabrication.
• Self-managed and able to run your day, tools, and job site professionally.
• Customer-facing confidence and ability to communicate complex technical information clearly.
• 3+ years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.

Nice To Haves

• High School Diploma or equivalent.
• Trade school certificate or diploma.
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards, including rolling doors, sectional doors, dock levelers, and related systems.
• Perform mechanical and electrical troubleshooting across a wide range of equipment types, diagnosing root causes, not just symptoms.
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately.
• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards.
• Document all service activity with precision, including work performed, parts used, and recommendations for future maintenance.
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling.
• Support teammates on larger installations and remain flexible to changing schedules.

Benefits

• Competitive hourly pay commensurate with experience and skill level.
• Autonomy and trust to do your job the right way.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-provided life insurance, short-term and long-term disability.
• Premium tools.
• Ongoing paid training.
• Manufacturer certifications.
• Clear advancement track for technical excellence leading to leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED