Experienced Commercial Door & Dock Technician
About The Position
DuraServ is seeking experienced commercial door and dock technicians who excel at diagnosing, installing, and maintaining complex systems. This role involves working independently to service and repair equipment such as rolling doors, sectional doors, and dock levelers. Technicians are responsible for troubleshooting mechanical and electrical issues, performing necessary fabrication, and ensuring customer facilities remain operational. The position emphasizes ownership, precision, and professionalism in all aspects of the job, from technical execution to customer communication and site safety.
Requirements
- Valid, current state-issued driver's license
- Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly
- Hands-on knowledge of mechanical and electrical systems
- Comfortable with welding, hydraulics, and fabrication
- Self-managed and able to run your day, tools, and job site professionally
- Customer-facing confident and able to communicate complex technical information clearly
Nice To Haves
- High School Diploma or equivalent — trade school certificate or diploma accepted and valued
- Hands-on experience with welding, mechanical systems, hydraulics, or electrical work
- 3+ years of hands-on experience with commercial dock and door systems — including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.
Responsibilities
- Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems
- Perform mechanical and electrical troubleshooting across a wide range of equipment types — diagnose root causes, not symptoms
- Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed
- Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately
- Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards
- Document all service activity with precision — work performed, parts used, and recommendations for future maintenance
- Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling
- Support teammates on larger installations and remain flexible to changing schedules
Benefits
- Competitive hourly pay commensurate with your experience and skill level
- Autonomy and trust
- Medical, dental, and vision insurance
- 401K with company match
- Company-provided life insurance, short-term and long-term disability
- Premium tools, ongoing paid training, and manufacturer certifications
- Clear advancement track
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
