Commercial Director

Hilton•McLean, VA

4d•$190,000 - $255,000•Remote

About The Position

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Commercial Director for the Waldorf Astoria Los Cabos Pedregal, you're not just leading Sales, Marketing, Revenue Management, and Business Development strategies. Reporting to the General Manager, you will develop a commercial strategy across all market segments and distribution channels to maximize the hotel's revenue, profitability, and market share.

Requirements

Ten (10) years of hotel/resort sales and marketing leadership experience
Three (3) years of experience leading Revenue Management
Experience managing independent and luxury resorts
Travel up to 30% of the time nationally and internationally

Nice To Haves

Local market knowledge
Experience collaborating with other hotel/resort employees, managers and directors to ensure teamwork; also work with any “partners” (i.e. Public Relations Firm) as an extension of resort/hotel team
General knowledge of contract laws
Delphi and others digital sales tools
Experience presenting strategic plans to senior executives and partner groups
Experience collaborating within complex, matrixed organizations
Exposure to Marketing, E-Commerce, and Finance responsibilities

Responsibilities

Manage commercial strategy. Develop and implement integrated commercial strategies across all revenue streams, including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa
Lead pricing and forecasting strategy: Oversee revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to improve revenue across all segments
Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and guide demand
Cultivate a high-performing team: Promote engagement and retention through performance management, professional development, and recognition programs
Lead the hotel's commercial strategy: Oversee Sales, Marketing, Revenue Management, Reservations, and Business Development responsibilities to lead overall commercial performance
Increase revenue and market share: Develop commercial strategies that maximize revenue, profitability, and competitive positioning across all segments
Analyze market opportunities: Monitor market trends, competitor activity, customer insights, and demand patterns to identify opportunities for growth and business expansion
Oversee commercial performance: Review commercial Indicators, forecasts, budgets, and business plans to ensure achievement of revenue and profitability targets
Represent the Resort, Brand and Company: Act as an important ambassador for the Resort within the market, strengthening brand presence and identifying new business opportunities
Maximize revenue and profitability: Partner with General Manager and Finance to ensure commercial decisions support revenue goals, improve cost of sales, and deliver profit and margin targets
Strengthen partner relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value
Develop and inspire teams: Coach, mentor, and support Sales, Marketing, Revenue, and Reservations teams while promoting a culture of accountability, engagement, and continuous improvement

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Hilton Sales Incentive Plan (SIP)