Commercial Director

AccorHotel•Miami, FL

1d•Onsite

About The Position

Oversee the Sales, Marketing, Catering and Convention Services Departments to achieve and exceed segment revenue goals for the hotel, while maximizing profitability and protecting the integrity of the guest experience. Responsible for ensuring that all policies, procedures and guidelines are followed by heartists of the department. Responsible for all administrative duties which are necessary in the functioning of the department. Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for heartists in the department. Provides the necessary training, motivation, and leadership for all heartists in the department. Participates in the interview process and is responsible for hiring all heartists in the department. Establishes and maintains rapport with outside purveyors, who provide services for the Hotel and its guests through the Catering & Convention Services Department. Establishes and maintains efficient office procedures to facilitate the smooth operation of the department. Budgets, manages and forecasts departmental expenses. Prepares annual budgets as directed by Corporate and General Manager. Responsible for PNL for S&M and is able to create presentations to ownership and hotel. Responsible to manage revenue management for the hotel in accordance with corporate guidelines. Represents the hotel at industry conferences and trade shows. Establishes a rapport with key individuals at other hotels, CVB, Chamber of Commerce, Visit Florida and other like organizations. Attends Daily Stand-Up, Staff, Forecast, and Executive Committee Meetings. Advises hotel department heads of special requirements of groups coming into the hotel. Attends out-of-hotel meetings as required. Conducts daily business and weekly GRC review and bi-weekly department meetings. Follows company policies to include grooming, attendance, etc. As the department leader, inspires all heartists and is seeing as an example. Any other junction designated by management. Conducts site inspections, pre and post conference meetings. Responsible for sales and marketing efforts for an independent 275-room hotel located in the business district of Miami Creation of marketing campaigns in line with Novotel brand messaging through social media, print media and digital media Lead and manage PR team to promote hotel through media placements, social media influencers and industry periodicals.

Requirements

Follow company policies to include grooming, attendance, etc.
All your information will be kept confidential according to EEO guidelines.

Responsibilities

Oversee the Sales, Marketing, Catering and Convention Services Departments to achieve and exceed segment revenue goals for the hotel, while maximizing profitability and protecting the integrity of the guest experience.
Ensure all policies, procedures and guidelines are followed by heartists of the department.
Manage all administrative duties necessary for the functioning of the department.
Anticipate needs, forecast results, analyze and arrange work processes for heartists in the department.
Provide training, motivation, and leadership for all heartists in the department.
Participate in the interview process and hire all heartists in the department.
Establish and maintain rapport with outside purveyors providing services for the Hotel and its guests through the Catering & Convention Services Department.
Establish and maintain efficient office procedures to facilitate the smooth operation of the department.
Budget, manage, and forecast departmental expenses.
Prepare annual budgets as directed by Corporate and General Manager.
Manage PNL for S&M and create presentations for ownership and hotel.
Manage revenue management for the hotel in accordance with corporate guidelines.
Represent the hotel at industry conferences and trade shows.
Establish rapport with key individuals at other hotels, CVB, Chamber of Commerce, Visit Florida and other like organizations.
Attend Daily Stand-Up, Staff, Forecast, and Executive Committee Meetings.
Advise hotel department heads of special requirements of groups coming into the hotel.
Attend out-of-hotel meetings as required.
Conduct daily business and weekly GRC review and bi-weekly department meetings.
Follow company policies including grooming and attendance.
Inspire all heartists and serve as an example as the department leader.
Conduct site inspections, pre and post conference meetings.
Manage sales and marketing efforts for an independent 275-room hotel located in the business district of Miami.
Create marketing campaigns in line with Novotel brand messaging through social media, print media, and digital media.
Lead and manage the PR team to promote the hotel through media placements, social media influencers, and industry periodicals.