Director, Commercial Training

Vertex Inc.Boston, MA
$192,000 - $288,000Hybrid

About The Position

The Director, Commercial Training will work to enhance the skills and knowledge competencies of commercial and other relevant teams. This role will be primarily responsible for developing and executing training and development strategy ensuring commercial teams are equipped to excel. This role will work cross-functionally across a variety of internal stakeholders. This role involves leading a team, managing training portfolios, and fostering collaboration with cross-functional partners to drive exceptional performance. As a people manager within the organization, this role may have financial accountabilities and human resource responsibilities for assigned staff.

Requirements

  • Customer-facing experience in the pharmaceutical / biotech industry
  • Experience in training design and development
  • Training experience in the pharmaceutical or biotech industry related to rare disease
  • Demonstrates the ability to work independently and manage projects that require collaboration across functional areas
  • Experience managing and mentoring direct reports
  • Specific competencies related to instructional design
  • Conduct a needs assessment/analysis
  • Plan and monitor training projects
  • Assess the relevant characteristics of the target audience and learning environment
  • Perform job, task, and/or content analysis
  • Write criterion-referenced, performance-based objectives
  • Select instructional media
  • Recommend instructional strategies and plan
  • Certified in instructional design
  • Bachelor's degree in relevant discipline
  • Typically requires 10 years of work experience and 3 years of supervisory/management experience, or the equivalent combination of education and experience

Nice To Haves

  • Advanced degree in education, instructional design or related field

Responsibilities

  • Creates a comprehensive learning-strategy that supports teams and organizational goals
  • Conducts performance analyses to accurately diagnose and identify the skill/knowledge gaps required to support workplace competencies
  • Matches the most appropriate learning solution to maximize workplace performance
  • Conducts training needs assessments and designs continuous learning initiatives consistent with findings and needs of the business
  • Serve on the relevant leadership team, contributing to strategic decision-making.
  • Develop and implement the vision and strategy for training and capabilities.
  • Perform training needs assessments and design continuous learning initiatives tailored to specific teams.
  • Leads and facilitates the Initial Training Class (ITC), and Phase 2 classes for all newly hired members of the GPS Case Management team
  • Manages a training budget on a quarterly and annual basis
  • Collaborates with cross-functional teams to plan, design and deliver all related training
  • Leads scientific discussions on product and clinical topics
  • Manages and mentors a team and individuals
  • As a people manager within the organization, this role may have financial accountabilities and human resource responsibilities for assigned staff.

Benefits

  • annual bonus
  • annual equity awards
  • overtime pay
  • medical benefits
  • dental benefits
  • vision benefits
  • generous paid time off
  • week-long company shutdown in the Summer
  • week-long company shutdown in the Winter
  • educational assistance programs
  • student loan repayment
  • generous commuting subsidy
  • matching charitable donations
  • 401(k)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service