Commercial Director
About The Position
Join our dynamic, diverse team at Four Seasons Hotel San Francisco as a Commercial Director. At an exciting time of renewal in San Francisco, our property is entering a new chapter under new ownership. This is a unique moment to help shape the commercial strategy of a landmark luxury hotel in a city on the rise. Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City’s Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum—amid the city’s finest cultural and dining venues. We are actively searching for an experienced and proven leader to become Commercial Director of Four Seasons Hotel San Francisco. The Commercial Director is a key member of the Hotel’s Executive Leadership team, collectively responsible for making strategic and operational decisions. This role leads the commercial strategy across sales, marketing, revenue management, reservations, and public relations to drive revenue performance and sustain the hotel’s unique market positioning in a highly competitive and evolving environment. The successful candidate will be a proven leader, strategic thinker, motivator, and innovator who is highly collaborative and people-focused.
Requirements
- Senior leadership experience in luxury hotel commercial functions (Sales, Marketing, Revenue Management).
- Proven track record in driving revenue growth, business development, and closing high-value deals.
- Strong financial acumen with expertise in revenue and budget management.
- Ability to thrive in a fast-paced, diverse environment and make sound decisions quickly.
- Demonstrated success in building, leading, and retaining high-performing teams.
- Excellent organizational, communication, and interpersonal skills.
- Strong leadership, strategic thinking, and problem-solving capabilities.
- Proficiency in revenue and client management systems preferred.
- Excellent written and verbal English communication skills.
Responsibilities
- Recruit, develop, and lead the commercial team. Foster a positive, high-performance culture.
- Drive RevPAR performance through strategic planning, pricing, and inventory management.
- Oversee marketing, promotions, advertising, and public relations initiatives in alignment with brand positioning.
- Maintain key accounts, support major business opportunities, and act as the hotel’s primary commercial leader.
- Set, monitor, and achieve commercial goals across all segments and channels.
- Represent the hotel with key partners such as convention & visitors bureaus, corporate clients, and community stakeholders.
Benefits
- Medical
- Dental
- Vision
- Retirement Savings Plan
- 401(k) Retirement Plan
- Complimentary accommodation at Four Seasons Hotels & Resorts worldwide
- Complimentary employee meals
- A culture that values individuality, development, and belonging
- Global career growth opportunities, including Task Force assignments
- High levels of employee engagement—where your ideas are heard and actioned
- Paid holidays, vacation, and sick leave
- Access to culinary, retail, and wellness experiences at preferred rates
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
