Commercial Coordinator

Four Seasons Hotels and ResortsMiami Beach, FL
Onsite

About The Position

The Commercial Coordinator is responsible for providing administrative support to the Catering, Sales and Marketing teams, with a primary focus on Catering operations. This role supports the Director of Catering and the Director of Public Relations & Marketing in coordinating commercial activities, maintaining systems and databases, preparing client and event documentation, and ensuring seamless communication across hotel departments.

Requirements

  • Previous administrative experience in hospitality, catering, sales or a related field required.
  • Excellent organizational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment.
  • Strong communication and interpersonal skills with the ability to work effectively with clients and all levels of management.
  • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
  • Valid work authorization for the U.S.

Nice To Haves

  • College education preferred.
  • Food and Beverage knowledge is a plus.
  • Working knowledge of Opera is strongly preferred.

Responsibilities

  • Maintain Golden Sales & Catering accounts, including creating and updating bookings, managing traces, manipulating events in the function diary, and preparing Banquet Event Orders.
  • Support the planning and coordination of catering events and internal Four Seasons meetings.
  • Prepare and distribute Catering correspondence to hotel operating departments, including Banquet Event Orders, Resumes and Amenity Cards.
  • Maintain Catering files and databases, both electronic and paper, ensuring all records are accurate and up to date.
  • Provide administrative support to the Sales and Marketing teams, including coordinating site inspections, familiarization trips, amenities, reservations and general client requests.
  • Assist with departmental reporting, expense processing, and maintaining commercial databases.
  • Provide telephone coverage for the Commercial Office and serve as a liaison between clients, guests and hotel departments.

Benefits

  • Competitive salary, wages, and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Employee Discount for stays at any Four Seasons worldwide.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.
  • Employee Parking.
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