Commercial Coordinator

Paul Davis Restoration of Fairfield and Westchester Counties•Danbury, CT

6d•$65,000 - $75,000•Onsite

About The Position

Project success starts with precision—and you’re the one who brings everything together. This role exists to bring order, clarity, and forward momentum through systems, schedules, documentation, and communication. We are seeking a high-detail, high-accountability professional who understands restoration and construction, is highly comfortable working on a computer, managing schedules, communicating with customers, and making decisions that keep jobs moving. This role is the central point of contact linking our field operations, insurance adjusters, and commercial clients, managing real-time scheduling, dispatching, and compliance to ensure that commercial property losses are mitigated and restored seamlessly.

Requirements

3+ years of working knowledge in property restoration (mitigation or reconstruction) or commercial construction logistics.
Proven ability to effectively execute tasks and manage multiple high-stress emergency project files simultaneously.
Exceptional written and verbal communication skills.
Proficiency with CRM software.
Elite organizational skills with a track record of meticulous document control and schedule adherence.

Nice To Haves

Familiarity with industry-specific platforms like Xactimate or Symbility.
Knowledge of regional commercial property sectors (multifamily housing, healthcare, hospitality, corporate offices).

Responsibilities

Coordinate day-to-day operational activities, dispatching field crews, technicians, and specialized subcontractors to commercial loss sites.
Serve as the primary liaison between property managers, insurance adjusters, field supervisors, and internal directors.
Audit and manage data entry within industry-standard software (Xactimate, Symbility, etc.); track project timelines, work orders, photos, and moisture logs.
Monitor specialized restoration equipment and active site inventories to support large-loss field operations.
Ensure all project files strictly conform to corporate policies, insurance program guidelines, and safety standards.