Commercial Coordinator

Helaina•New York City, NY

About The Position

Helaina is reimagining what nutrition can do for human health. Our flagship product, effera®, is a recombinant human lactoferrin — a bioactive protein that, until now, could not be produced at scale. We sell effera® B2B into the adult nutrition and nutraceutical markets and are scaling a commercial organization to bring it to the world. As we grow, we are building a commercial bench from the ground up. This role is the entry point onto that team — a chance to learn the business of ingredient sales and marketing from the inside and grow into a customer-facing business development career. The Commercial Coordinator keeps our sales and marketing engine running. This is a hands-on entry-level role: you will own the behind-the-scenes work that lets our business development and marketing teams move fast — organizing our CRM, preparing sales materials, coordinating samples and follow-ups, supporting events and campaigns, and making sure nothing falls through the cracks. It is also a deliberate development role. You will sit close to the deal cycle and the market, learning how effera® is positioned, how customers buy, and how a commercial team operates. With strong performance, mentorship, and structured on-the-job training, this position is built to grow into a Business Development Manager role over time.

Requirements

0–2 years of professional experience; recent graduates and early-career candidates are encouraged to apply
Exceptionally organized and detail-oriented — you keep track of the small things so others don't have to
A clear, professional communicator, comfortable working with internal teams and external customers
Proactive and reliable; you follow through and take ownership without being chased
Comfortable with software and quick to learn tools like CRMs, spreadsheets, and slide decks
Genuinely eager to build a career in sales and business development — this is a growth role and you want to grow

Nice To Haves

Curious about science, nutrition, or ingredients is a plus, but not required

Responsibilities

Maintain the CRM — log activity, update contacts and opportunities, and keep the pipeline clean and current
Prepare and format sales materials, decks, one-pagers, and proposals for the business development team
Coordinate product sample requests, shipments, and follow-up tracking with customers and prospects
Schedule meetings, prep call agendas, capture notes, and track action items and next steps
Assist with quotes, order documentation, and handoffs between sales, operations, and finance
Help coordinate marketing campaigns, email sends, and content calendars
Support trade shows, conferences, and events — logistics, materials, registrations, and follow-up lists
Organize marketing and sales collateral so the team can find and reuse it easily
Compile basic reporting on pipeline, campaign activity, and lead follow-through
Serve as an organized, reliable point of coordination across the commercial team
Own recurring administrative processes and look for ways to make them run better
Take on stretch projects that build the skills needed for a business development career