About The Position

Horizon Bradco is seeking an experienced Hotside Service Technician to diagnose, repair, and maintain commercial cooking and food preparation equipment at customer locations. The role involves hands-on work with gas-fired and electric appliances and requires knowledge of electrical and mechanical systems, troubleshooting ability, and a commitment to safe, dependable service. Horizon Bradco, founded in 1987, provides food equipment repair, sales, and installation to major supermarkets, convenience stores, and food commissaries throughout much of the East Coast. Smart Care is a national provider of repair and service for commercial foodservice, refrigeration, and cold storage equipment.

Requirements

  • Previous experience servicing commercial gas and electric cooking equipment.
  • Strong electrical troubleshooting skills and proficiency using a multimeter.
  • Working knowledge of commercial gas systems, combustion, and ignition controls.
  • Ability to diagnose equipment failures and complete repairs independently.
  • Strong mechanical aptitude, attention to detail, and customer service skills.
  • Valid driver’s license and ability to travel between customer locations.
  • Ability to perform the physical duties of field service work, with or without reasonable accommodation.

Nice To Haves

  • Experience servicing cooking equipment in supermarkets, convenience stores, commissaries, or commercial kitchens.
  • Manufacturer training or CFESA certification.
  • Experience with steam equipment and electronic equipment controls.

Responsibilities

  • Troubleshoot, repair, and maintain commercial ovens, ranges, fryers, griddles, broilers, steamers, and other foodservice equipment.
  • Diagnose gas system issues involving ignition systems, burners, gas valves, regulators, thermocouples, and flame-sensing components.
  • Troubleshoot electrical systems, including single- and three-phase circuits, heating elements, motors, contactors, relays, thermostats, and electronic controls.
  • Read and interpret wiring diagrams, schematics, and service manuals.
  • Perform preventive maintenance and verify proper equipment operation after repairs.
  • Follow manufacturer procedures and applicable safety requirements, including lockout/tagout and safe gas-handling practices.
  • Communicate findings, repair needs, and equipment status clearly to customers and the service team.
  • Complete accurate service documentation, including work performed, parts used, and follow-up needs.
  • Maintain company tools, service vehicle, and parts inventory.
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