Commercial Collections Representative - Remote

Transworld Systems Inc. • UNAVAILABLE, UNAVAILABLE

13d • Remote

About The Position

Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Requirements

• High School diploma or equivalent
• 3 plus years of B2B collections experience
• Previous skip tracing experience
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone
• Broadband internet connection (No DSL, or Dial Up)
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 25 mbps download, 20 mbps upload

Responsibilities

• Outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Benefits

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED