Commercial Collateral Operations Specialist

First Merchants Brand•Indianapolis, IN

About The Position

First Merchants Bank is seeking a Commercial Collateral Operations Specialist to provide service to internal and external customers by performing commercial collateral requests in support of customers, lines of business, and the internal department. Work must be completed accurately and promptly in accordance with regulatory requirements, departmental procedures, and service-level agreements. The role requires flexibility to shift responsibilities, learn quickly, and manage multiple tasks. The Specialist researches commercial loans and supporting documents to determine collateral eligible for release and verifies the submitter’s MAP Authority. The role processes collateral requests and workflow packets, prepares collateral releases for recording, filing, termination, or discharge, and indexes and images supporting documents in OnBase. Responsibilities also include managing the commercial collateral mailbox, responding to questions, auditing the stock and bond portfolio semiannually, resolving escalated matters with customers and lines of business, maintaining daily workflow and performance logs, and providing backup support. The Specialist also participates in team meetings, special projects, discussions, and strategy sessions.

Requirements

High school diploma or equivalent (GED).
At least two years of commercial collateral, commercial loans, commercial documentation, or related commercial experience.
Flexibility to shift responsibilities, ability to learn quickly, and ability to multitask.

Nice To Haves

Three to five years of commercial collateral, commercial loan, or commercial documentation experience.
Working knowledge of the Horizon core banking system, OnBase, Simplifile recording system, and Wolters Kluwer Solutions.
Proficiency in Microsoft Office, with strong Excel skills.
Experience using government entity recording sites, such as state and local municipalities.

Responsibilities

Research commercial loans and supporting documents to identify collateral eligible for release, and verify the submitter’s MAP Authority.
Review and process commercial collateral requests accurately and promptly in accordance with regulatory requirements and service-level agreements.
Work in the commercial collateral mailbox daily to process requests and respond to questions.
Prepare commercial collateral releases for recording, filing, terminating, and discharging collateral.
Index and image supporting commercial documents in OnBase.
Process incoming commercial workflow packets.
Audit the stock and bond portfolio semiannually.
Work with commercial customers and lines of business on escalated matters to correct issues and provide resolutions.
Participate in team and department meetings, discussions, special projects, and strategy sessions.
Complete workflow and performance logs daily.
Provide backup support for the department and team as needed.