Commercial Card & Prepaid Card Fraud Strategy Associate

JPMorgan Chase & Co. • Tampa, FL

1d • $64,600 - $90,000

About The Position

The Commercial Card & Prepaid Card Fraud Strategy Associate analyzes complex data, identifies emerging fraud trends, and develops fraud detection strategies across Commercial Card and Prepaid Card portfolios. The role uses data and business insights to balance fraud prevention, client experience, and operational efficiency.

The Associate partners with cross-functional teams to implement and enhance fraud prevention strategies and capabilities. They translate fraud trends and performance into clear, actionable insights and recommendations for internal stakeholders and external clients. The role suits an analytical problem solver who is intellectually curious, comfortable working with data, and able to communicate complex findings in a fast-paced, collaborative environment.

Requirements

• Bachelor’s degree in Business, Finance, Mathematics, Computer Science, Statistics, or a related quantitative discipline, or equivalent relevant work experience.
• At least 2 years of experience in fraud strategy, analytics, risk management, payments, financial services, or a related field.
• Strong analytical and problem-solving skills, including the ability to analyze complex data, identify trends and opportunities, and translate findings into actionable business recommendations.
• Experience using analytical tools and programming languages such as SQL, Alteryx, Python, or SAS to extract, manipulate, and analyze large data sets.
• Experience with large-scale data environments such as Hadoop, Hive, Databricks, SQL Server, Oracle, or comparable platforms.
• Strong business acumen and ability to understand business processes, evaluate risk and performance tradeoffs, and develop data-driven recommendations.
• Strong written, verbal, and presentation skills, including the ability to explain complex fraud and analytical findings clearly and present trends, performance, and recommendations to clients, senior management, and cross-functional stakeholders.
• Strong project management, organizational, and prioritization skills, with the ability to manage multiple deliverables and meet tight timelines.
• Experience documenting business requirements, processes, data flows, testing requirements, and implementation outcomes.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
• Ability to collaborate effectively across functions and work both independently and as part of a team.

Nice To Haves

• Experience developing, analyzing, or optimizing fraud detection strategies, rules, thresholds, anomaly detection solutions, or fraud risk controls.
• Knowledge of Commercial Card, Prepaid Card, and broader payment ecosystems, including card processing, networks, fraud controls, and dispute or chargeback processes.
• Self-starter with intellectual curiosity, a strong ownership mindset, and the ability to drive assigned work through resolution.
• Experience supporting client-facing engagements, including presenting fraud trends, performance insights, and risk mitigation recommendations to clients or senior stakeholders.
• Experience with card processing, network, authentication, or fraud decisioning platforms such as TSYS, VCAS, Fiserv, MPTS, or comparable solutions.
• Experience with business intelligence and data visualization platforms such as Tableau or Qlik.
• Familiarity with machine learning concepts and the application of advanced analytics to fraud detection and performance optimization.
• Strong organizational and prioritization skills with demonstrated attention to detail.
• Collaborative and adaptable team player able to operate effectively in a fast-paced, matrixed organization.

Responsibilities

• Analyze large and complex data sets to identify emerging fraud trends, underlying risk dynamics, performance gaps, and opportunities to strengthen fraud prevention; translate findings into client- and stakeholder-ready insights and recommendations.
• Develop, optimize, and monitor fraud detection strategies, including rules, thresholds, policies, and operational flows, to mitigate fraud risk while balancing client experience and operational efficiency.
• Evaluate strategy, rule, and control effectiveness using key fraud and operational performance metrics, and translate findings into actionable recommendations.
• Identify key risk indicators and performance metrics, enhance reporting and analytics, and explore new data and analytical approaches to improve fraud detection.
• Develop and present fraud performance insights, emerging trends, control effectiveness, and actionable recommendations to internal stakeholders and external clients, translating complex analytics into clear business narratives tailored to the audience.
• Collaborate with cross-functional partners to design, implement, test, and enhance fraud prevention capabilities and monitoring coverage.
• Support end-to-end strategy implementation, including business requirements, testing, release readiness, performance monitoring, and post-implementation validation.
• Conduct root-cause and performance analysis to identify opportunities for process optimization, control enhancements, automation, and improved client outcomes.
• Support development and enhancement of fraud pattern, anomaly detection, and transaction behavior analytics capabilities.
• Document business requirements, processes, data flows, issues, risks, and control gaps; partner with stakeholders to develop and implement appropriate solutions.
• Develop user acceptance testing plans and test cases, coordinate and execute testing, and assess and communicate results to support implementation signoff.
• Manage assigned deliverables with limited direction, communicating progress, dependencies, risks, and issues clearly and escalating as appropriate.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level