Commercial Banking Relationship Manager

First National Bank•Fort Collins, CO

1d•$89,828 - $148,215•Onsite

About The Position

This Sr. Advisor position, also known as “Commercial Banking Relationship Manager,” is part of FNBO’s community banking division located in Fort Collins, CO. The Relationship Manager (RM) focuses on delivering strategic advice and value to a portfolio of managed business customers while enabling customer growth and retention in alignment with The RM will “bring the bank to the customer” by connecting business clients with appropriate specialists and bank products, including commercial loans, commercial lines of credit, commercial deposits, payment products, treasury services, global banking, commercial cards, and business planning services. In addition to managing an existing customer portfolio, the Relationship Manager will lead business development to attract new business relationships with a primary objective of growing commercial loan outstandings, commercial deposits, and fee income in the portfolio managed by RM.

Requirements

Bachelor’s Degree - preferred
5+ years of successful commercial lending relationship management experience (preferred).
Ability to build and grow a diverse portfolio of business products with professionally managed businesses.
Self-Driven, Customer-focused thinker
Strong customer and people relationship skills
Proficient credit analysis knowledge and skills
Proven experience prioritizing and handling multiple customer relationships at the same time.
Candidates must possess unrestricted work authorization and not require future sponsorship.

Responsibilities

Help customers be successful by understanding customer needs and matching with FNBO solutions.
Manage portfolio relationships matching the skills, knowledge, and experience of the RM to the needs of the customers in their geography framework.
Deliver consultative advice and value based on the customers financial needs and goals.
Be accountable for managing a portfolio of commercial loan relationships.
Be accountable for managing a portfolio of commercial deposit relationships.
Build a portfolio of business customers by delivering advice and value.
Build centers of influence (attorney, accountants, and other needed referral sources).
Guide, direct and facilitate solutions across all product specialties of the bank for their business customers.
Participate and be involved as an active community member.
Identify new business customer opportunities and solutions aligned to match customer needs.
Oversee portfolio quality focused on growth and retention in line with credit risk.
Facilitate product partners and support teams based on customer needs.
Negotiate terms and options with customer.
Qualify and document opportunities.
Set expectations with customer regarding timeline and product document requirements.
Leverage technology and tools consistently for data quality.
Use sales and prospecting tools and processes, effectively.
Partner with others across the diverse footprint of the enterprise to optimize referral opportunities to meet the needs of the business customer.
Collaborate with partners across the enterprise to fully optimize meeting the needs of the business customer to accelerate income and growth.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
Complete compliance training and adhere to internal procedures and controls, as required.
Report any known violations of compliance policy, laws, or regulations.
Report any suspicious customer and/or account activity.
Exhibit professional behavior and promote positive working relationships.
Maintain regular and predictable attendance.