Commercial Auto Bodily Injury Claims Specialist

Warrior Insurance Network•Chicago, IL

10d•Hybrid

About The Position

Warrior Insurance Network is seeking a Commercial Auto Bodily Injury Claims Specialist to investigate and settle automobile bodily injury claims. The role handles complex liability claims requiring extensive investigation and verification, including casualty claims involving severe injuries, extended disability, bodily injury, and coverage-related litigation. It also handles complex claims involving coverage-related property damage and total-loss matters, and helps bring collision, comprehensive, rental, towing, and property-damage claims to prompt, courteous, and fair closure while maintaining reasonable expenses. The company describes its employees as its biggest asset and emphasizes professional and personal development, teamwork, employee engagement, and rewarding ideas and results. This position is intended for an experienced claims professional, particularly one with substantial auto and nonstandard auto experience.

Requirements

At least 5 years of previous commercial auto claims insurance experience; required.
Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
General working knowledge of insurance policies, file procedures, and state rules and regulations.
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

Litigation experience is preferred.
Substantial auto claims experience, especially nonstandard auto experience.

Responsibilities

Review each assigned file and determine the appropriate course of action, using technical knowledge and experience to support final disposition of the loss.
Investigate, evaluate, and settle total-loss files for insureds and claimants; follow up to obtain properly signed titles and resolve salvage matters promptly.
Work with internal and external customers to develop evidence and establish facts on assigned claims.
Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including applicable coverage, liability, status, and damages.
Organize, plan, and prioritize work to manage current assignments and conclude claims promptly.
Honor, decline, or negotiate first- and third-party liability claims after investigating and analyzing coverage, policy terms, damages, and liability.
Prepare and present claim evaluations for the appropriate settlement authority.
Notify the Underwriting Department of adverse information uncovered during investigations.
Work with vendors while maintaining reasonable expenses and upholding the company's reputation for quality service.
Provide customer service to internal and external customers.
Perform other duties as assigned.