Commercial and Retail Tire Store Manager

Tire Associates•Torrington, CT

8d•Onsite

About The Position

We are looking for a results driven Commercial and Retail Tire Store Manager with 5 years experience in Commercial Automotive. The successful candidate will be able to enhance customer satisfaction. Meet sales profitability goals, and manage staff effectively. Preferably, a candidate with experiences in managing auto service departments, tire stores, wholesale sales, and sales department are a plus. Must have mechanical knowledge, the more the better. Candidates will have the most success if they have a background in automotive employment. Have reliable transportation to commute to the Torrington/Litchfield CT area. Please provide 10 years of employment history, if applicable. Background check and drug test will be required.

Requirements

Proven successful 5 years experience in automotive.
MINIMUM FIVE YEARS OF TIRE SALES EXPERIENCE
Demonstrated success in Commercial Sales Management.
Ability to work a retail schedule including Saturdays.
Problem solving as it relates to customer complaints.
Aptitude to manage inventory, order scheduling and ongoing merchandising displays.
Teammate and customer communication skills.
Negotiation and conflict resolution.
Must have mechanical knowledge.
Powerful leading skills and business orientation.
Customer management skills.
Strong organizational skills.
Computer literate.
Communicate effectively with customers.
Strong communication and interpersonal skills.
Reliable transportation to commute to the Torrington/Litchfield CT area.
Provide 10 years of employment history, if applicable.
Background check and drug test will be required.

Nice To Haves

Experiences in managing auto service departments, tire stores, wholesale sales, and sales department are a plus.
Candidates will have the most success if they have a background in automotive employment.
BS degree in Business Administration or relevant field would be a plus but not required.

Responsibilities

Manage Commercial Tire Store, service department, wholesale sales, and sales department.
Drive store sales & promotions with superior tire salesmanship.
Ensure high levels of customers satisfaction through excellent service.
Complete store administration and ensure compliance with policies and procedures.
Schedule 3 service personnel schedules, including on call hours.
Maintain outstanding store condition and visual merchandising standards.
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share.
Conduct personnel performance appraisals to assist training needs.
Deal with all issues that arise from staff or customers (complaints, grievances etc.)
Be a shining example of positive behavior and high performance.
Build customer satisfaction and loyalty.
Create positive results for teammates, customers and the company.
Understand alternative tire sourcing and competitors.
Attend paid training to stay up to date with new developments in the tire and automotive service industry.
Other duties as assigned.
Assist customers for personal sales as well as complaints to ensure customer retention and loyalty.