Commercial and Industrial Operations Manager I OR II

Duke Energy•Lake Mary, FL

11d•Hybrid

About The Position

The Commercial and Industrial Operations Manager I OR II position has single point accountability under general direction of the Director of Operations. This position is responsible for managing all aspects of project operations to ensure project success factors are met. These include but not limited to system availability, all aspects of maintenance (Preventative, Corrective, Predictive, Planned Corrective), cost, contractor and vendor oversight, environmental, safety, communications, security, and reporting. The position level is defined by complexity of projects assigned as well as expected and delivered contributions to support development of the Operations team, process, and tools used across the Energy Services Operations organization. Typical responsibilities include technical depth of understanding, contribution to more complex projects, and include leadership expectations to be active and vocal in enhancing the department’s objectives and initiatives. This can include stepping up to take on special assignments. The position is accountable for a portfolio of assigned projects with varying levels of risk that impact the organization, Senior Management, and Energy Services customers. PM level may be assigned projects with specific risk-informed requirements based on specific experience and skill sets. This position will serve as a unifying agent providing leadership, decision making, management, guidance, coordination, and control of overall projects in accordance with established policies, procedures, systems, and requirements of the Company. Entry to either Operations Manager level is based on experience, knowledge, skills and abilities, and should align with business unit personnel needs to manage the portfolio.

Requirements

Operations Manager I: Associates degree AND two (2)+ years required minimum related work experience OR High School/GED degree AND five (5)+ years required minimum related work experience
Operations Manager II: Bachelors degree AND five (5)+ years required minimum related work experience OR High School/GED degree AND nine (9)+ years required minimum related work experience
Valid Driver's License

Nice To Haves

Associates or Bachelors degree in a technical field with focus in diesel generators, electrical, and/or mechanical systems
2 years experience in a technical role with focus on diesel and/or natural gas-powered generators, electrical, and/or mechanical systems
4+ years related experience
Certifications: Utility technical certifications, professional engineer, diesel mechanic, switchgear service technician, controls designer/technician
Working knowledge of diesel and natural gas fired electric power generators and systems
Working knowledge of low and medium voltage switchgear
Mechanical and electrical aptitude
Working Knowledge of Decision Making, Critical Thinking, and Problem Solving
Project related work experience
Risk Management, Project Leadership, Proven Collaborative Team Member
Utility Experience, Construction Management knowledge
Working knowledge to proficiency in project related Scheduling/ Cost Controls
RCA (Root Cause Analysis)

Responsibilities

Understanding overall system designs, equipment used, sequence of operation, monitoring, oversight, delegation, and coordination with various internal and external organizations providing services to the system operations of the assigned projects.
Coordinating and collaborating with contractors, vendors, and suppliers daily to manage preventive and corrective maintenance and operation of Duke Energy Services systems.
Using the Maintenance Management Tool (MMT) to track all maintenance activities including preventive and corrective, scheduling, verifying completion with contractors and vendors, and recording completion timing of maintenance activities.
Establishing and maintaining communications among project stakeholders.
Structuring, leading, or assisting in project related meetings to ensure open communication with key stakeholders including Duke Energy Services customers, management, coworkers, contractors, and vendors.
Preparing verbal and written communications periodically, which may include ad hoc reports, project status, maintenance timing and procedures.
Managing the life of projects post construction including contracting, schedule development, monitoring, cost control measures, procurement/contracting strategies, vendor selection, warranty management, invoice oversight, and integration processes as applicable.
Thoroughly reviewing invoices to ensure scope is completed and invoice amount is accurate for the scope performed, which can include site inspections and scope verification, follow up calls, and documentation of outstanding items.
Ensuring invoice accounting is correct for the site and project as well as use of Activity code for the scope performed (MAINT vs RISK).
Ensuring Duke Safety Plan is used and followed for on-site Duke scope of services.
Performing Safety Observations, including identifying and correcting unsafe site conditions, practices, behaviors and violations of safety rules.
Reporting on safety observations through appropriate form processes.
Ensuring SPCC Plans are up to date, accurate for the site and included equipment, physically and electronically located per the plan and with records and correctly utilized and followed per the plan’s implementation requirements for inspections and reporting.
Taking a lead role in the creation, follow-up, completion, and distribution of Incident Reports for sites assigned in a timely manner.
Maintaining and operating assigned projects according to provided design and construction with focus on system availability.
Including attention to system performance and condition through remote monitoring, internal and external communication, budget, lessons learned, risk plan, quality plan, safety plan, environmental plan, security plan, data management plan, communications and reporting plan, and change management.