Commercial and Industrial Coordinator

Culligan Ultrapure•Fort Wayne, IN

3d•Onsite

About The Position

This role serves as a key contact for designated clients and is responsible for scheduling jobs, managing invoices, handling prevailing wage documentation, and coordinating material purchases. Additional responsibilities include assisting in the preparation of internal C&I sales orders, job costing, and month-end commission reports for the C&I Sales Representatives. The ideal candidate will also support A/R reporting and collections, respond to customer inquiries, and ensure smooth communication within the team. Success in this role requires strong organizational and communication skills, attention to detail, a proactive mindset, and the ability to challenge sales quotes constructively. A passion for excellence and a drive to succeed are essential.

Requirements

Associate degree preferred with relative administrative experience.
Computer proficiency with Microsoft applications and good technical skills.
Accuracy and attention to detail.
Fast learner to quickly develop knowledge of C&I products, parts, and service offering.
Excellent time management and ability to work on several projects at one time.
Ability to work unsupervised.
Good decision-making skills.
Excellent problem solver and passionate about caring for customers.

Responsibilities

Key contact for certain clients and duties which includes scheduling jobs, invoice management, prevailing wage documentation, and coordination purchasing of materials.
Assist with writing internal C&I Sales orders and job costing on orders for the C&I Sales Representatives.
Prepares month-end commissions for C&I Sales Reps.
Assist with A/R reporting and collections for C&I accounts.
Answers C&I phone calls, responds to customer questions, and is a member of the Commercial and Industrial Team.
He or she will have a demonstrated passion for excellence, will be customer focused, organized, have strong communication and presentation skills, strong willed with ability to challenge sales quotes, and a drive to succeed.