Commercial Analytics and Insights Lead

Schneider Electric•UNAVAILABLE, UNAVAILABLE

2d•Remote

About The Position

We’re seeking an Analytics & Insights Lead to support complex customer and utility reporting needs while partnering with Product to design scalable, long-term solutions and shape the roadmap for our data and reporting products. This role plays a critical part in translating bespoke reporting requests into repeatable insights and helping retire manual workflows over time. This is a highly visible, cross-functional role working across Analytics, Product, Customer Success, and external partners—including direct interaction with customers to clarify reporting needs, explain insights, and ensure alignment on data outputs. This role is expected to evolve over time from fulfilling complex reporting requests to owning the product roadmap for standardized insights and reporting – including metric definitions and executive facing analysis – as reporting becomes productized. For the right candidate, this is a path toward product management for our data products.

Requirements

2+ years in analytics, data science, or BI roles
Strong BI experience (Domo preferred)
Experience supporting enterprise customers or external stakeholders
Comfortable working with ambiguity and imperfect data
Strong communicator—can explain data tradeoffs clearly
Demonstrated ability to handle customer-facing communication, including clarifying requests, gathering requirements, and translating technical data concepts for non-technical audiences

Nice To Haves

Interest in growing toward product management – i.e. translating recurring customer needs into product requirements – is a strong plus

Responsibilities

Fulfill complex, short-term reporting requests for utilities and enterprise customers
Triangulate data across internal systems (e.g., platform + BI tools)
Identify patterns in ad hoc requests and document recurring needs as inputs to product requirements
Partner with Product to: Define canonical metrics, Validate data models, Inform reporting roadmap decisions
Create interim standardized templates where possible
Improve documentation and data definitions used by internal teams
Help reduce reliance on bespoke reporting over time
Serve as a customer-facing analytics resource—responding to questions, clarifying requirements, and communicating insights in a clear, approachable way