Commercial Ag Loan Assistant

F&M Bank•Troy, MI

23h

About The Position

At F&M, Commercial & Ag Loan Assistants obtain and monitor loan documents while establishing and nurturing relationships with customers. They handle loan closings with care and attention to detail and support Commercial & Ag banking loan processes and customer service. The role requires trustworthiness and precision to help maintain the bank’s reputation in the community and country. The assistant supports Portfolio Managers and Commercial Ag Bankers, helps customers with account questions, and manages multiple loan files concurrently while meeting company and regulatory guidelines. The position also includes coordinating loan application requirements, preparing and processing loan transactions, communicating with customers, and assisting with business development activities as needed. This is a non-exempt, hourly position. The pay grade is E.

Requirements

High school diploma and two years of related experience and/or training with Commercial & Ag loan documentation, or an equivalent combination of education and experience.
Computer experience.
Valid driver’s license.
Notary Public Commission; may be obtained on the job.
Ability to understand job duties and responsibilities and maintain necessary job knowledge and technical skills.
Ability to manage workload, prioritize tasks, develop effective work procedures, manage time, and handle information flow.
Trustworthiness, precision, attention to detail, professionalism, and customer-service ability.

Responsibilities

Ensure loan files contain accurate documents, signatures, dates, and other relevant data, and that information is properly recorded.
Audit customer profiles for taxes, financial statements, current driver’s licenses, operating agreements, and insurance.
Coordinate Commercial & Ag application requirements with bank personnel at several levels, leading up to document delivery.
Review documentation for completeness and accuracy.
Enter data using computer software, primarily MS Word and MS Excel.
Organize financial information used to evaluate the creditworthiness of loan applicants.
Save financial and other customer-related documentation in the appropriate drive and ensure all documentation is imaged in Director.
Process new and renewal notes.
Complete CIP and other identity-verification documentation for borrowers and guarantors.
Prepare loan disbursements, payments, and draws on lines of credit, wire transfers, and account transfers for Commercial & Ag customers.
Schedule loan closings with the processing team and, when required, title companies.
Correspond with customers by phone, in writing, or electronically as needed.
Comply with and satisfactorily pass tests for bank policies and regulations applicable to the position.
Follow up on and maintain pending and exception lists for loan files.
Complete credit references.
Assist the Commercial & Ag Loan Assistant Supervisor with special projects as needed.
Close loans for Commercial & Ag Bankers according to their instructions as needed.
Meet with clients and participate in business development calls as needed.
Perform other duties as assigned.
Follow applicable bank policies, procedures, and regulatory requirements, including BSA, CTR, AML, OFAC, USA PATRIOT Act, customer identification and due diligence, and reporting suspicious activities to the BSA Department.
Adhere to attendance and break policies and communicate anticipated time off or break-time modifications to the supervisor.