Commercial Ag Loan Assistant

F&M Bank•Troy, MI

About The Position

At F&M, Commercial Ag Loan Assistants obtain and monitor loan documents while establishing and nurturing relationships with valued customers. The role handles loan closings with care and attention to detail and requires experience with Commercial & Ag banking loan processes and customer service. The position contributes to F&M’s reputation as a trusted community and national bank by ensuring loan files and customer interactions are handled accurately and professionally. The Commercial Ag Loan Assistant supports Portfolio Managers and Commercial Ag Bankers, helps customers with account questions, and manages multiple loan files to meet company and regulatory guidelines. The role works with bank personnel and customers throughout commercial and agricultural loan processing, documentation, closing, and servicing activities. The position is subject to Bank policies, procedures, and applicable regulatory requirements, including BSA, AML, OFAC, the USA PATRIOT Act, customer identification and due diligence, and suspicious-activity reporting. It is non-exempt/hourly and includes expectations regarding job knowledge, productivity, and attendance.

Requirements

High school diploma.
Two years of related experience and/or training with Commercial Ag loan documentation, or an equivalent combination of education and experience.
Computer experience.
Valid driver’s license.
Trustworthiness, precision, attention to detail, and professionalism.
Ability to manage multiple loan files and meet company and regulatory guidelines.
Ability to communicate with customers and work effectively with a diverse group of bank personnel.
Notary Public Commission; may be obtained on the job.

Responsibilities

Audit customer profiles for tax documents, financial statements, current driver’s licenses, operating agreements, and insurance.
Coordinate commercial and agricultural application requirements with bank personnel at several organizational levels, leading up to document delivery.
Review documentation for completeness and accuracy.
Enter data using computer software, primarily MS Word and MS Excel.
Organize financial information used to evaluate loan applicants’ creditworthiness; save financial and customer-related documentation in the appropriate drive and ensure it is imaged in Director.
Process new and renewal notes.
Collect and properly record accurate documents, signatures, dates, and other relevant loan-file information.
Adhere to Loan Policy and compliance regulations.
Complete CIP and related identity-verification documentation for borrowers and guarantors.
Prepare loan disbursements, payments, line-of-credit draws, wire transfers, and account transfers for commercial and agricultural customers.
Schedule loan closings with the processing team and, when required, title companies.
Correspond with customers by phone, in writing, or electronically as needed.
Comply with and satisfactorily pass tests on applicable bank policies and regulations.
Follow up on and maintain pending and exception lists for loan files.
Complete credit references.
Assist the Commercial & Ag Loan Assistant Supervisor with special projects as needed.
Close loans for Commercial & Ag Bankers according to their instructions as needed.
Meet with clients and participate in business development calls as needed.
Perform other duties as assigned.
Follow Bank policies and procedures and applicable federal and state regulatory requirements.
Comply with BSA requirements, including accurate completion of Currency Transaction Reports when applicable, AML, OFAC, and the USA PATRIOT Act; follow customer identification and due diligence requirements and report suspicious activities to the BSA Department.
Maintain current job knowledge and technical skills, manage workload and priorities, use effective work procedures and time management, and handle information flow.
Follow attendance and break policies and communicate anticipated time off or break-time modifications to the supervisor.