Commercial Accounts Assistant

Williams Auto Group • Sayre, PA

1d • $0 - $16

About The Position

The Commercial Accounts Assistant supports the Commercial Fleet Sales and Government Bidding Department and works directly with the Commercial Manager. The position assists with commercial fleet accounts, municipal and government bids, customer communication, vehicle delivery coordination, dealership administration, CRM follow-up, and operational support. It offers experience and potential career growth in automotive commercial sales, fleet management, dealership operations, and business account management.

Requirements

• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Professional phone etiquette.
• High attention to detail and accuracy.
• Ability to work independently and meet deadlines.
• Computer proficiency, including Microsoft Office, email communication, CRM systems, spreadsheets, and data entry.
• Valid driver’s license with a clean driving record.

Nice To Haves

• Administrative Assistant experience.
• Customer Service Representative experience.
• Automotive dealership experience.
• Fleet sales or commercial account support experience.
• Government contract or bid coordination experience.
• CRM software experience.
• Office administration or account management background.

Responsibilities

• Monitor and track New York State bids, PA COSTARS bids, municipal contracts, government fleet bids, and commercial account opportunities.
• Research additional commercial fleet sales opportunities.
• Assist with preparing and submitting government bid proposals, commercial quotes, pricing requests, and contract documentation.
• Maintain records of bid deadlines, awards, renewals, and account requirements.
• Coordinate with dealership departments on vehicle availability, fleet inventory, pricing, and specifications.
• Support growth of commercial business accounts in the Elmira, Corning, Binghamton, and Valley regions.
• Provide customer service by phone and email and conduct account follow-up.
• Assist commercial and fleet customers with quotes, orders, deliveries, and account support.
• Maintain customer records in CRM systems and dealership software.
• Support onboarding of new commercial accounts and fleet customers.
• Assist with appointment scheduling and account communications.
• Manage customer follow-up and CRM tasks.
• Print, mail, and email commercial prospecting materials and account correspondence.
• Provide administrative support to the Commercial Manager and commercial sales department.
• Handle data entry, document management, spreadsheets, and internal reporting.
• Contact insurance companies for certificates, coverage verification, and compliance documentation.
• Assist with registration paperwork and commercial fleet documentation.
• Support office organization, workflow improvements, and operational efficiency.
• Coordinate commercial vehicle deliveries and customer drop-offs.
• Assist with delivery scheduling and fleet logistics.
• Occasionally deliver vehicles to commercial customers and fleet locations.
• Coordinate with sales and service departments to ensure vehicles are prepared for delivery.

Benefits

• Opportunity for career advancement.
• Hands-on experience in commercial operations and account management.
• Supportive team environment.
• Potential for promotion into a full-time role.
• Experience in fleet sales, dealership operations, and commercial business development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed