Commercial Account Manager- Landscape & Snow Removal Svcs.

Village Green Landscapes•Saint Paul, MN

About The Position

The Commercial Account Manager sells and manages customer accounts and serves as a key customer contact, ensuring high-quality service delivery. The role builds positive relationships to support customer satisfaction, brand loyalty, and collaboration across teams. It oversees customer contracts and communicates project and account requirements to operational leadership. The manager sells and manages services covered by established agreements, including lawn maintenance, landscaping, irrigation, turf care, fertilization, and snow removal and ice control.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of landscape, commercial snow, or green industry sales experience.
  • If driving a company vehicle, a valid driver’s license and clean driving record are required.
  • If driving a company vehicle, a DOT medical card or the ability to obtain one is required.
  • Ability to pass a pre-employment drug test.

Nice To Haves

  • Associate or bachelor’s degree in a related field.

Responsibilities

  • Develop new business, grow existing accounts, and retain customers through value-added relationship management.
  • Source leads, make cold calls, and grow current accounts.
  • Present innovative and forward-thinking maintenance and design concepts, and anticipate customer needs by developing concepts with customers.
  • Build strong customer relationships and collaborate with internal teams through effective interpersonal communication.
  • Meet key performance indicators and sales goals for areas of responsibility.
  • Ensure jobs are completed according to contract and within budget, using value engineering when needed to meet contractual and budgetary goals.
  • Develop and interpret departmental labor metrics to maximize realized production.
  • Use Microsoft products and job-related computer systems and programs.
  • Make high-quality decisions in a fast-paced, evolving environment.
  • Provide exceptional customer service.
  • Collaborate with the team and company leadership.
  • Communicate effectively and promptly through verbal, non-verbal, and written communication.

Benefits

  • Paid time off (PTO)
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k)
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