Hoover - Commercial Account Manager - Full Time

Long-Lewis Career•Hoover, AL

14d

About The Position

Long-Lewis of Hoover is seeking a relationship-focused Commercial Account Manager to develop, manage, and grow its commercial and fleet business. The role builds partnerships with local businesses, municipalities, and commercial clients, serving as a trusted advisor throughout the vehicle purchase process. The account manager cultivates new business through networking, community engagement, referrals, and strategic business-to-business outreach, while learning each client's operational needs and recommending tailored transportation solutions. As the primary point of contact for commercial accounts, the account manager guides customers through the sales cycle, from prospecting and consultation through delivery and ongoing account support. The position emphasizes consultative sales, relationship management, exceptional service, regular communication, and a seamless ownership experience. Compensation includes a base salary and performance-based incentives, with potential earnings of $100,000 or more annually based on account growth, customer retention, and business development success.

Requirements

At least 2 years of experience in commercial sales, business development, account management, or a related customer-facing role.
Ability to develop and maintain client relationships, identify customer needs, and deliver solutions that create long-term value.
Self-motivation and an entrepreneurial approach to building a book of business, expanding market presence, and finding growth opportunities.
Strong interpersonal, presentation, and negotiation skills, including the ability to connect with business owners, decision-makers, and community partners.
Commitment to exceptional customer service, earning trust, and serving as a reliable resource throughout business relationships.
Ability to balance customer needs, business objectives, and profitability while developing customized fleet and commercial vehicle solutions.

Nice To Haves

Proficiency with CRM systems, social media, and digital networking platforms.

Responsibilities

Build and maintain partnerships with commercial clients, local businesses, municipalities, and fleet customers by understanding their operational needs and providing tailored vehicle solutions.
Identify and cultivate new commercial opportunities through networking, community involvement, referrals, strategic outreach, and relationship-based prospecting.
Serve as the primary point of contact for commercial customers, maintaining communication and delivering service throughout the customer lifecycle.
Consult with clients and recommend vehicles, fleet strategies, upfitting options, and custom configurations that align with business objectives and operational requirements.
Foster customer loyalty through proactive follow-up, issue resolution, and ongoing support to encourage repeat business and referrals.
Manage sales opportunities and maintain an active pipeline of commercial accounts.
Contribute to fleet department growth through strategic account development and customer retention.